My tv shows the beam 2 connected in settings. But the sony Bravia 9000h doesn't play audio
I have checked the speakers of tv and sonos beam separately (they work)
The beam doesn't play the tv audio and it's completely silent. Have tried repeated resets
Any other options?
Change the HDMI cable ?
Is the Beam connected to the ARC or eARC port?
In my Sony I had to go through the settings menu to enable using external speakers. The Sony manual helped.
I think I ended up unplugging both from the wall for a couple minutes after doing the settings too.
If you are using the Sonos HDMI cable and it is fully inserted at both ends you should be good. Some other cable that fits and meets the required specifications should also work.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.