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Lead Maestro
November 28, 2022

Unplug the Arc from power and reboot your router. If it continues to play a loud banging sound, contact Sonos Support:

https://support.sonos.com/s/contact?language=en_US

"Receive with simplicity everything that happens to you." - Rashi

2 replies

Lead Maestro
November 28, 2022

Unplug the Arc from power and reboot your router. If it continues to play a loud banging sound, contact Sonos Support:

https://support.sonos.com/s/contact?language=en_US

"Receive with simplicity everything that happens to you." - Rashi
Enthusiast II
November 30, 2022

Are you using an Apple TV or Xbox and got a loud crash sound followed by the Arc cutting out sound? If so, this is a long-running problem. You can join us in the main thread here:

 

https://en.community.sonos.com/home-theater-229129/sonos-arc-loud-pop-then-audio-loss-6852340