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sonos arc e tv lg qned

  • 19 November 2022
  • 4 replies
  • 169 views

Hi

i need an help. I can’t listen neither dolby plus neither dolby atmos with a new tv lg qned and Sonos arc. i’ve tried everything but the only Signal is stereo pcm. How can i do?

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Best answer by Lucaely 21 November 2022, 15:30

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4 replies

Userlevel 7
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Hey there @Lucaely , welcome to the Sonos Community!

There is a very helpful article on the Sonos Support page named Listen to Dolby Atmos on Sonos.

You will find all the required information in there, but feel free to ask any further questions here regarding your Sonos Arc and Dolby Atmos.

Userlevel 7

Set your TV settings to this:

HDMI Input Audio Format: Bitstream

Digital Sound Out: Pass Through

eARC: On

Sorry if it’s a bit obvious, but just to add that ‘Simplink’ needs to be enabled too in the TV settings.

Thanks, I’ve found the answer. Dolby Atmos works only in the original language for the most films. Indeed there are some film that works and other no. 
thank you very much