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Contributor I
November 19, 2022
Answered

sonos arc e tv lg qned

Hi

i need an help. I can’t listen neither dolby plus neither dolby atmos with a new tv lg qned and Sonos arc. i’ve tried everything but the only Signal is stereo pcm. How can i do?

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LucaelyAnswer
Contributor I
November 21, 2022

Thanks, I’ve found the answer. Dolby Atmos works only in the original language for the most films. Indeed there are some film that works and other no. 
thank you very much 

4 replies

Sotiris C.
Sonos Staff
November 21, 2022

Hey there @Lucaely , welcome to the Sonos Community!

There is a very helpful article on the Sonos Support page named Listen to Dolby Atmos on Sonos.

You will find all the required information in there, but feel free to ask any further questions here regarding your Sonos Arc and Dolby Atmos.

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Lead Maestro
November 21, 2022

Set your TV settings to this:

HDMI Input Audio Format: Bitstream

Digital Sound Out: Pass Through

eARC: On

"Receive with simplicity everything that happens to you." - Rashi
Ken_Griffiths
November 21, 2022

Sorry if it’s a bit obvious, but just to add that ‘Simplink’ needs to be enabled too in the TV settings.

LucaelyAuthorAnswer
Contributor I
November 21, 2022

Thanks, I’ve found the answer. Dolby Atmos works only in the original language for the most films. Indeed there are some film that works and other no. 
thank you very much