Skip to main content
Answered

sonos arc crackling when watching tv

  • September 29, 2022
  • 1 reply
  • 114 views

Have had this setup since July and for awhile during some movies on cable tv HBO, Stars and others I will get a crackling through the Arc during voice parts. Doesn’t happen every time. 
 

submitted a diagnostic with number 2050195451

Best answer by Corry P

Hi @Brewc 

Welcome to the Sonos Community!

Apologies for the delay. I recommend you unplug your TV from power for at least a couple of minutes, then test again.

I hope this helps.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Corry P
Forum|alt.badge.img+19
  • Sonos Staff
  • Answer
  • October 3, 2022

Hi @Brewc 

Welcome to the Sonos Community!

Apologies for the delay. I recommend you unplug your TV from power for at least a couple of minutes, then test again.

I hope this helps.