sonos arc crackling when watching tv

  • 29 September 2022
  • 1 reply

Have had this setup since July and for awhile during some movies on cable tv HBO, Stars and others I will get a crackling through the Arc during voice parts. Doesn’t happen every time. 

submitted a diagnostic with number 2050195451


Best answer by Corry P 3 October 2022, 13:33

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Userlevel 7
Badge +18

Hi @Brewc 

Welcome to the Sonos Community!

Apologies for the delay. I recommend you unplug your TV from power for at least a couple of minutes, then test again.

I hope this helps.