Skip to main content
Neil25
Neil25
Contributor I
May 28, 2023 11:42 AM UTC
Answered

Sonos Arc and Sony Blu Ray player

Good afternoon all 

New to Sonos, I’ve got an Arc and I’ve got it working with Sky Q and arc connects to HDMI 3 eArc input .. Sky is on HDMI 2 and Blu Ray HDMI 4 … sounds ok on Sky but no sound at all on Blu Ray. 
 

I’ve ensured that Blu Ray is on same network as Arc .. looked at settings on Blu Ray (Sony BDP-S790)  .. can’t find anything more I can do .. any help appreciate here please  

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
GuitarSuperstarAnswer
Lead Maestro
May 29, 2023 2:16 PM UTC

@Neil25 The only other thing you can try is disconnecting the Blu-ray player from the TV and unplugging the TV and Blu-ray player from power for a couple of minutes. Then connect the player back to TV and plug everything back in. Set the Audio (HDMI) setting on the Blu-ray player to PCM and test again. If this doesn’t work, you might have a defective Blu-ray player.

"Receive with simplicity everything that happens to you." - Rashi
View in thread

17 replies

Show previous replies
GuitarSuperstar
Lead Maestro
May 28, 2023 5:42 PM UTC

Be sure the HDMI cable is connected to the HDMI OUT Video 1 port on the Blu-ray player, NOT the HDMI OUT Audio 2 port. If this doesn’t work, try connecting the Blu-ray player to a different HDMI port on the TV.

Translate
"Receive with simplicity everything that happens to you." - Rashi
Neil25
Neil25Author
Contributor I
May 28, 2023 9:27 PM UTC

Tried a different cable but same issue and tried a different hdmi socket and didn’t work 

 

thanks though 

Translate
GuitarSuperstar
Lead Maestro
May 28, 2023 9:37 PM UTC

Which HDMI port are you using on the Blu-ray player?

If you set the Audio (HDMI) setting on the Blu-ray player to PCM, does it make any difference?

Translate
"Receive with simplicity everything that happens to you." - Rashi
Neil25
Neil25Author
Contributor I
May 28, 2023 10:28 PM UTC

There is only one hdmi output that on the blu ray machine 

Translate
GuitarSuperstar
Lead Maestro
May 28, 2023 11:03 PM UTC

There is only one hdmi output that on the blu ray machine 

Are you sure? According to the manual there are two HDMI outputs:

 

Translate
"Receive with simplicity everything that happens to you." - Rashi
    Neil25
    Neil25Author
    Contributor I
    May 29, 2023 7:06 AM UTC

    My apologies … yes there is 2 hdmi outs but for some reason they’d covered the 2nd one with a sticker so i didn’t see it ! Sony did it from manufacture. 
     

    I’ve now put it in hdmi 1 and 2 and still sadly no sound .. losing the will now ! 

    Translate
    GuitarSuperstarAnswer
    Lead Maestro
    May 29, 2023 2:16 PM UTC

    @Neil25 The only other thing you can try is disconnecting the Blu-ray player from the TV and unplugging the TV and Blu-ray player from power for a couple of minutes. Then connect the player back to TV and plug everything back in. Set the Audio (HDMI) setting on the Blu-ray player to PCM and test again. If this doesn’t work, you might have a defective Blu-ray player.

    Translate
    "Receive with simplicity everything that happens to you." - Rashi
    Terms & ConditionsAccessibility statement