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reset beam still showing up in system

  • 20 October 2021
  • 2 replies
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I put up my Gen 1 Beam for sale so I did a reset and it flashed green indicating a successful reset but it’s still showing up on my devices in system. Did I do something wrong or does it take a specific amount of time for it to disappear? 

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Best answer by GuitarSuperstar 20 October 2021, 17:58

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2 replies

Userlevel 7

The Beam will disappear from the Sonos app on its own. Just give it a few days.

You can force it to disappear sooner by rebooting all your other Sonos devices and your router, as well as force closing the app.

Userlevel 1
Badge

The Beam will disappear from the Sonos app on its own. Just give it a few days.

You can force it to disappear sooner by rebooting all your other Sonos devices and your router, as well as force closing the app.

thanks for the info!