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Contributor I
Aug 5, 2023 11:58 AM UTC
Answered

Ray, volume coming out of the TV, Samsung

I have the ray set up with surrounds, the comcast remote works to control the volume and is connected to the Ray. BUT, when I turn the volume up it also the volume up on the tv itself not just the system. If I turn the volume all the way down on the remote then use the app to turn up the system everything works properly. how do I get the TV to stop having sound coming directly from the tv speakers and only work with the sonos speakers?

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Contributor I
Aug 5, 2023 12:11 PM UTC

figured it out 

2 replies

want-it-to-workAuthorAnswer
Contributor I
Aug 5, 2023 12:11 PM UTC

figured it out 

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106rallye
Aug 5, 2023 5:52 PM UTC

For future reference: what did you do to resolve this?

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