ray and surrounds

25 replies
1611 views

So I thought I’d got this Sonos system off to a tee . Connected my play ones with my ray as a system and worked fantastic

until I switched on tonight ray and the stereo system with the play ones all connected and showing in the app all good and connected but the problem is there’s no sound coming from the surrounds just the ray even though it’s showing all good in app I can adjust volume etc as normal but nothing coming out

any thoughts on what’s wrong I’ve tried removing them and then adding them back but it’s the same no sound for the surrounds

thanksnin advance

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AirgetlamAnswer

It might be the program you’re testing with. Or the settings on the TV set, or whatever is feeding the TV set. Since optical is a one way transmission, the Ray is not capable of sending any information about acceptable formats to the TV set, you have to set them manually…..and then watch a show that has surround information, i.e. in Dolby Digital. Not every show / channel is.

Bruce

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N

nik9669a

Senior Virtuoso

I think that may be your problem. As I understand it, if you’ve allocated them to a room they’re not available for adding to your Ray. I’m sure someone can confirm that and advise how to free them up for adding to the Ray - it’s not a sequence I can recall atm.

ratty

I think that may be your problem. As I understand it, if you’ve allocated them to a room they’re not available for adding to your Ray. I’m sure someone can confirm that and advise how to free them up for adding to the Ray - it’s not a sequence I can recall atm.

That’s only an issue if they’ve been stereo paired.

N

nik9669a

Senior Virtuoso

I think that may be your problem. As I understand it, if you’ve allocated them to a room they’re not available for adding to your Ray. I’m sure someone can confirm that and advise how to free them up for adding to the Ray - it’s not a sequence I can recall atm.

That’s only an issue if they’ve been stereo paired.

Apologies - thanks for correcting me, @ratty ! It’s been a while since I set up my system.

T

ThrillingMin

Lyricist I

I hard wired the Ray to Ethernet and restarted the Ray and I am up and running.
hope it stays connected!

ratty

I hard wired the Ray to Ethernet and restarted the Ray and I am up and running.
hope it stays connected!

Sounds good. As a matter of interest what did you wire the Ray to? You said the access point was on the ceiling.

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