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PS5 + Sonos Arc : sound delay with Dolby

K

Hi there,

i just purchased a Sonos Arc to replace my Beam to level up my sound setup.

I have a Philips 50PUS7303/12 TV, the Arc is connected to the HDMI Arc port, and tv sound set to Dolby HD.

With smart TV apps, the sound is just synced perfectly, but when I use the PS5 (configured to output Dolby), there is a enoughly large delay to be noticed (more than an half second of delay). When I change from Dolby to PCM, sync is better but the sound seems muffled.

I’m a bit lost here and disappointed by the situation.

Any idea on how I can solve this ?

Thanks !

Best answer by GuitarSuperstar

Try the Multichannel Uncompressed setting on the TV.

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10 replies

G

What other audio setting options do you have on your TV and PS5?

"Receive with simplicity everything that happens to you." - Rashi
K
  • Kornelius
  • Author
  • Contributor I
  • 4 replies
  • June 12, 2021

Hi !

So, for the tv we have multichannel compressed, multichannel uncompressed, stereo and Dolby HD.

For the PS5 I have PCM, Dolby and DTS.

Thanks !

G

Try the Multichannel Uncompressed setting on the TV.

"Receive with simplicity everything that happens to you." - Rashi
K
  • Kornelius
  • Author
  • Contributor I
  • 4 replies
  • June 12, 2021
GuitarSuperstar wrote:

Try the Multichannel Uncompressed setting on the TV.

I’ll try that, keep you posted.

K
  • Kornelius
  • Author
  • Contributor I
  • 4 replies
  • June 15, 2021

Hi,

Thanks for you help again. 

I’ve tested your proposed settings, but no success so far :( 

controlav
Forum|alt.badge.img+23
  • controlav
  • Lead Maestro
  • 7518 replies
  • June 15, 2021

Your TV sounds challenged. Try using the optical output to connect to the Arc and see if the latency goes away.

Author of the leading independent Sonos app for Windows, the only Sonos app for Xbox, and a Sonos app for iOS
M
  • Mikeowen
  • Lyricist I
  • 2 replies
  • August 13, 2021

Hi @Kornelius it's working ? I've the same problem of delay..

K
  • Kornelius
  • Author
  • Contributor I
  • 4 replies
  • August 14, 2021

Hi @Mikeowen,

Sadly nope … when I need to watch a Blu-ray, I deactivate the Arc to go back to the default speakers from the TV or I watch any other content with the tv’s apps and not with the PS5. What a boomer.

I hope that the next playstation system update will fix this … But let’s face it, my tv is maybe not powerful enough to handle the Arc properly.

M
  • Mikeowen
  • Lyricist I
  • 2 replies
  • August 14, 2021
Kornelius wrote:

Hi @Mikeowen,

Sadly nope … when I need to watch a Blu-ray, I deactivate the Arc to go back to the default speakers from the TV or I watch any other content with the tv’s apps and not with the PS5. What a boomer.

I hope that the next playstation system update will fix this … But let’s face it, my tv is maybe not powerful enough to handle the Arc properly.

Okay, for now I put my PS5 on LPCM and the TV on Dolby Digital Plus there is no delay but the game are just in Dolby 2.0

controlav
Forum|alt.badge.img+23
  • controlav
  • Lead Maestro
  • 7518 replies
  • August 14, 2021
Kornelius wrote:

I hope that the next playstation system update will fix this … But let’s face it, my tv is maybe not powerful enough to handle the Arc properly.

The problem lies with your TV, not the Playstation. It is not that the TV is not powerful enough, the problem is caused by buggy software in the TV.

This TV is 3 years old, so is probably not getting any more firmware updates that might fix it.

Author of the leading independent Sonos app for Windows, the only Sonos app for Xbox, and a Sonos app for iOS
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