We have an open-plan living/dining/kitchen space. On one side I have an Arc, with two PLAY:1 speakers as surrounds. I have a Samsung TV with eArc, all that works perfectly.
For some time I have had a Sonos speaker in the kitchen area so that when cooking, I can group it to the Arc and hear the TV sound without having to turn the living room speakers way up. It’s been working fine for months… but not now.
I am getting dropouts so badly that I cannot bear to use the kitchen speaker. I simply cannot figure out what has changed. My WiFi coverage is good (I have Unifi boosters around the flat). The kitchen speaker (a Sonos One) works perfectly when solo or grouped playing other sources.
I have played around with the Group Audio delay, it doesn’t help, and as the speaker is effectively in the same room as the Arc+Surrounds it’s’ not very desirable introducing a delay. I’ve tried using a Sonos Roam instead of the One. Same behaviour.
Any suggestions on how to troubleshoot or fix this would be much appreciated.
Best answer by AirgetlamView original