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Aitchie
Contributor II
July 26, 2023

PLAY 1 original with BEAM GEN 2

OK, I am about to pull my hair out and bin this SONOS. . but before I do this, can someone please help me. 

I have 4 Play 1 Originals. ( admittedly dated now but they are only speakers) and have just bought a SONOS beam two as the Play 5 does not have an optical cable, ugh! and there is an issue. 

 

Anyways, I digress, can anyone please help me set up the SONOS BEAM GEN 2 with my PLAY 1 gen 1 please, it says there is an option for surround sound but the APP 2 cannot see them speakers.. 


This system is becoming way over complicated to be honest, was great when they started but now, they are getting on the band wagon.. and stuff not compatible. 

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15 replies

Airgetlam
Airgetlam
July 26, 2023

I’m pretty sure you just need to update those PLAY:1s to S2, then they’ll bond or group with the S2 Beam just fine. 

Bruce
AitchieAuthor
Contributor II
July 26, 2023

OK, I will follow that link, but I am like a 100 years old and will get back to you, if I cannot update to S2. have tried so many times resetting the whole thing.. I’ve had to come on here, and you know what old men are like about reading instructions.. ;(

 

AitchieAuthor
Contributor II
July 26, 2023

OK, just saw this on the website.. 

A Sonos home theater speaker can use two Sonos speakers of the same model as surrounds. For example, two Sonos Ones can be used for surround sound but One and Play:1 cannot. 

I’ve no idea if Play 1 is different than SONOS 1, gen 1. 

jgatie
jgatie
July 26, 2023

OK, just saw this on the website.. 

A Sonos home theater speaker can use two Sonos speakers of the same model as surrounds. For example, two Sonos Ones can be used for surround sound but One and Play:1 cannot. 

I’ve no idea if Play 1 is different than SONOS 1, gen 1. 

 

Play:1 has hard buttons on the top, the One does not. 

 

 

AitchieAuthor
Contributor II
July 26, 2023

I have the left speaker with hard buttons..

melvimbe
melvimbe
July 26, 2023

OK, just saw this on the website.. 

A Sonos home theater speaker can use two Sonos speakers of the same model as surrounds. For example, two Sonos Ones can be used for surround sound but One and Play:1 cannot. 

I’ve no idea if Play 1 is different than SONOS 1, gen 1. 

 

Yes, a Play:1 and Sonos One are different speakers.  The Sonos app will identify which speakers you have.

Danny
AitchieAuthor
Contributor II
July 26, 2023

The app does not even see them..the S2 app..

I've reset every speaker..tried to set up whole set up..

Keithmac
Virtuoso
July 26, 2023

You need to update them to S2 one way or another.

Either through the S1 app or do a factory reset (try one only first!) and then find new speaker in the S2 app.

Airgetlam
Airgetlam
July 26, 2023

Both the PLAY:1 ( there is no gen on that) and the Sonos One (again, no generations so far, just different models like the One and the One SL) will operate nicely under S2.
 

Both sets of surround speakers I have for my Sonos Arcs are PLAY:1s running S2. 

Bruce
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