Not all speakers show in the Sonos App

Question

Hi,we got 6 speakers:1 x beam3 x ikea symfonisk1 x Sonos One1 x Sonos Play 1 One of the speakers are attached to the router via Ethernet.all is updated and we use the new Sonos app on 4 different iOS units.Every time we open the app, not all speakers shows. The speakers that show is different from time to time.I can start and stop music on all speakers directly, so they are on WiFi.All speakers have a static IP address

Airgetlam · Accepted Answer

The next time all speakers are not showing, I would recommend that you submit a system diagnostic, and a second one when all the speakers are showing, and call Sonos Support to discuss it, or post the diagnostic numbers here for a Community Moderator to pick up.

There may be information included in the diagnostics that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the phone folks, there are more options available beyond just the diagnostic analysis.

edtwodth · Answer

There always som speakers showing.Bonosinfo: I have Home Assistant running and thereI can always can see all my speakers, so it got to be a problem with the Sonos S2 app

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