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Hello all, this is my first post here. I have 3 SL1 separates and a sub along with a sound bar. I previously had spectrum cable internet which I wasn’t happy with. Now previously before the WiFi update, everything worked perfectly! I upgraded the optical cord to a new one, and it still doesn’t work. I am at my wits end at this point and getting ready to call in to geek squad and see if they’ll do a house call.

I assume that you have a new Wi-Fi router? If yes, the easiest action is to change the Wi-Fi name and password on your new router to the one used on your old router.

Otherwise please see this article:

https://support.sonos.com/en-gb/article/connect-sonos-to-a-new-router-or-wi-fi-network