Hello,
I’ve had issues for weeks…I moved from the US overseas- obviously requiring a new network.
I finally had a person via chat tell me that I needed to update my Vodafone setting to split the 2.4 and 5G. So now I have the WiFi split. Finally getting some momentum in not having to connect my be via the Ethernet in order for it to be recognized. However, when I go to update the network, to the new 5G, all four products I own appear, and all connect except for the beam. It is recognized, then at the very end of the work flow states something went wrong, please select your product again. I then go to search again, and it doesn’t pop up a second time. If I kill the app. Then the beam pops up and I restart the process each time with the same error message. Any advice?? Thank you in advance
