My sub gen 3 cannot be assigned to TV room

2 replies
119 views

Has anyone had difficulty assigning a new Sub Gen 3 to the TV room or linking it to a new Beam? It will not connect despite checking wi Fi connection and the ususal processes. We upgraded from a Sub Mini which connected perfectly.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Pools-3015Answer

Prodigy I

Sometimes a new speaker will need an update, so make sure the app and existing speakers are up to date before trying to connect the Sub again.

If that fails, try connecting the Sub to your router/network with a cable and try yo pair it again.

Lastly, if it still fails, remove the surrounds if you have some paired and try to pair the Sub again. After the Sub has joined the Beam, you can add the surrounds back to the system.

Pools-3015Answer

Prodigy I

Sometimes a new speaker will need an update, so make sure the app and existing speakers are up to date before trying to connect the Sub again.

If that fails, try connecting the Sub to your router/network with a cable and try yo pair it again.

Lastly, if it still fails, remove the surrounds if you have some paired and try to pair the Sub again. After the Sub has joined the Beam, you can add the surrounds back to the system.

C

Casey101Author

Contributor I

Thank you! I will try again.

Sign up

Login to the community