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everdugoc
Contributor I
May 14, 2021

LG OLED C1 + Sonos Beam

  • May 14, 2021
  • 24 replies
  • 11452 views

Hi everyone.

I have an issue each time when I turn on my TV, because I lost the sound. The Sonos beam is connected to HDMI 2 (eARC/ARC) port, however It seems the TV doesn’t recognize the system. Simplelink on the TV is On and in the Sonos app TV Autoplay is On.

The only way to solve this problem now is activate eARC compatibility, TV automatically move audio settings to internal speakers, and then I need to change again audio settings to HDMI and deactivate eARC compatibility in order to beam works.

Its important to say the sonos app doesn’t recognize that beam is connected to an HDMI ARC port.

Have anyone the same problem and found a solution?

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    24 replies

    Show previous replies
    ckelly90
    Lyricist I
    March 1, 2022

    Hi everyone. I have an LG OLED48 C1 and a new Sonos Beam Gen 2 arriving tomorrow! I have just come across this thread and now feel nervous that I have made the wrong investment with the Sonos Beam… has anyone managed to get this combination working? Or should I just cut my losses and cancel the order?

    Best wishes.

    Conora
    Lyricist I
    March 5, 2022

    I fixed it for mine. 

     

    I did all the above and did not work.

     

    I just went into the app and turned on TV autoplay. 

     

    Brolf
    Lyricist I
    August 20, 2022

    Resolved today:

     

    - Go to LG TV settings

    - Sound - advanced settings - Match screen & sound - Select device delay

    - Increase delay to 2 or 3

     

    it should sync. I have a C1 and it worked with Gen 2 Beam.

      TimtheTool
      Contributor I
      February 28, 2024

      Resolved today:

       

      - Go to LG TV settings

      - Sound - advanced settings - Match screen & sound - Select device delay

      - Increase delay to 2 or 3

       

      it should sync. I have a C1 and it worked with Gen 2 Beam.

      I tried above steps and would only connect a few seconds or in some situations connected longer but no sound through BT ear buds, LG C1, Gen 2 Beam. Tried Arc and also BT device connection sound output selections.

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