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Answered

Issue setting up Sonos Beam Gen 2 with Sonos App

  • November 23, 2024
  • 4 replies
  • 274 views

I just purchased a Sonos Beam Gen 2. I did but it used and noticed it was already setup to another system so I performed a factory reset and tried setting it up with my Sonos app. I got to where it says "Your Beam has been added, but may not appear in your System. If so, unplug the power cord and plug it back in to finish setup from System Settings." I've followed the steps and cannot seem to get it to work or show up in my app. The Beam does have a solid white status light on. My wifi situation is not ideal as I am in a college dorm with shared WiFi. The network is private and does not require a username, just a password. 

 

Best answer by UKMedia

Please see the following post on network requirements:

https://support.sonos.com/en-gb/article/sonos-system-requirements

I would suggest that you get a wifi travel router and connect your Beam to that SSID.

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4 replies

UKMedia
  • Answer
  • November 23, 2024

Please see the following post on network requirements:

https://support.sonos.com/en-gb/article/sonos-system-requirements

I would suggest that you get a wifi travel router and connect your Beam to that SSID.


Stanley_4
  • Lead Maestro
  • November 23, 2024

Probably network security issues, ones like client isolation they are unlikely to relax so as suggested above the travel router is the easiest solution.


  • Author
  • Contributor I
  • November 26, 2024

Please see the following post on network requirements:

https://support.sonos.com/en-gb/article/sonos-system-requirements

I would suggest that you get a wifi travel router and connect your Beam to that SSID.

Would I be able to instead set up my Beam using Ethernet?


UKMedia
  • November 26, 2024

It may work depending upon the security settings of the public WiFi.