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Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 29,039 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5708 Topics
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Liberty222Contributor I
asked in Home theater
Replacing Beam 2, how to configure Sub Mini

Hello, I installed a Beam 2 and Sub Mini in my family room last week. Had a few issues with the Beam and decided to take it back to Costco for exchange. I did a factory reset on the old beam before boxing it up to go back. When I set up the new Beam, what do I do with the Sub Mini in the ap? Should I remove it from the ap before setting up the new Beam and then re do the sub setup? Thanks 

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11 months ago
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DymekContributor I
asked in Home theater
Arc + 2x era 300 or 4x era 300

First question is can I use 4x era 300 to make home theatre with 3D and dolby atmos. If yes what is better - 4x Era 300 + Sub or Arc + 2x era 300 and sub? Thank you ☺️ 

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G
11 months ago
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lee.bContributor I
asked in Home theater
Mixed wired / wireless theatre

I’ve done the searching and I’m pretty sure I know the answer is no… but I thought I would check incase something has changed. Setup - Sonos Arc, Sub Mini & Amp. The Arc & Mini are in an area with no ethernet. The Amp is connected to some in-ceiling speakers and the cable runs back to a rack room in our basement. The Amp is in the rack room so it has access to wireless & ethernet but is not in direct wireless range of the Arc Is there anyway to get the surround sound setting working in this setup without re-wiring the house. 

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11 months ago
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jason_a69Contributor II
asked in Home theater
Play a Bluray audio disc

Hi there,First of all my setupSonos Beam 2 Sonos Era 300 x 2 LG 55C8 Tv (with Arc port, no eArc) PS4 (thinking of getting a PS5)I would like to get this Bluray audio disc and play it in at least surround sound, the end goal is to hear it in Atmos.https://shop.pinkfloyd.com/product/X3AMPF1239/the-dark-side-of-the-moon-blurayIf I play it on the equipment I currently have, via the PS4, will I get 5.1 surround?If I replace the TV (or get an HDMI extract audio thingy) to get an eArc port and then also get a PS5, will I get Dolby Atmos?Many thanksJason

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11 months ago
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poweredbyporkersContributor I
asked in Home theater
Ultimate Immersive Set with Arc in uneven room

Hi, Was thinking about buying the Ultimate Immersive Set with Arc as I’m amazed with it’s sound, but my room configuration would mean that my left wall would much further away that the right wall, like 4m to the left from the rear left speaker and 80cm-1m for my right speaker.Would this cause a major drama in atmos effects etc?I’m assuming it’d be a major problem, but is Sonos smart enough to cope? Oh, and also the ceiling is 3.5 meters high. 

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Corry P
11 months ago
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T800Model101Contributor I
asked in Home theater
Two ARC connections to Amp for home theater

Hi all.  I would like to install a projector screen and projector for my pergola that points to the pool. I currently have a television in the Pergola that is connected to an Amp through HDMI. I would like to keep this connection but also connect the projector to same Amp.  The ultimate goal would be for the amp to play audio from whatever source is sending audio.  At any given time I would only be using either the projector or the television, but not both.  Is this doable with some sort of HDMI splitter?  If so, do you have any recommendations for a splitter?

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106rallye
11 months ago
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Bambam87Contributor I
asked in Home theater
Pair Sonos Arc to one speaker

I have a Sonos Arc in my living room and I would like to add one additional speaker in my kitchen to play the same sound as my TV.  Mainly to listen to the TV while I’m cooking dinner.  I can see the TV from part of my kitchen and currently have to crank up my Arc to be able to hear it clearly.  I don’t need anything fancy so I am thinking a Sonos One?

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Stanley_4
11 months ago
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Dalew31Contributor I
asked in Home theater
7.2 Receiver to soundbar

I currently have a 3rd party receiver that I use for my surround sound system.  If i connect a digital cable from my reveiver optical out to the  Ray's digital in for sound will that connect with my Play 1 speakers for the sound?

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11 months ago
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Cglp210169Contributor I
asked in Home theater
Como hacer un sistema para TV

Puedo hacer un sistema de Homotheater con una barra ARC, SUB y 2 Move?

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11 months ago
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NcgContributor I
posted in Home theater
syncingb

I can't sync my sonos surround sound to the lips.  

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11 months ago
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LjPharmContributor II
posted in Home theater
Direct sunlight on Sonos subwoofer

Hi, I am thinking about purchasing a SONOS sub adding to my only Arc, but it needs to be next to a window which exposes it to direct sunlight some times. Will this be an issue for it to function properly in the long-run? Or what can I do about it? Thanks. 

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K
11 months ago
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Habs73Contributor I
posted in Home theater
connection issues

I have an ArcSL and Sub, connected to a Sony XBR TV via HDMI.  Once in a while, my TV will think the Sonos system is unavailable although everything is on, connected to the TV and to WiFi, no apparent issues at all.   No red status light.  First time it happened, I cut power to everything by turning off the power bar and rest it, TV and all.  That took care of it, but the issue then was that I couldn’t get my Sonos system to connect to wifi manually.  This time, I just tried unplugging the Arc and Sub.  Nothing.anyone have any thoughts?

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H
11 months ago
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Steve251Avid Contributor III
asked in Home theater
Sony x800m2 to Arc and Era 300

Hello, In my lounge I have an LG OLED TV and connected to it are@Sony X800M2 that plays DVD-AudioSonos Arc In another room where I listen to a lot of my music I have an Era 300 Is there anyway I can get the Sony to play to the Era.I tried grouping the speakers together in the App but then that wants to play the music selected on my phone. I am sure I had this working tonight as I received my order of DSOTM in Dolby Atmos, started to play it bu then the phone went and it was my sister. Half and hour later I went back to DSOTM and once again the phone went and it was my daughter. An hour later to late for music I am working my way to get two more Eras. Then I can have a pair hooked up to the Arc as rear speakers but I am financially a little way off that at the moment  Ta  

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11 months ago
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Skippy4EContributor I
posted in Home theater
setting up sources for audio

How do I use my amplifier with Sonos Beam

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AjTrek1
11 months ago
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Phantom67Contributor I
asked in Home theater
home theatre surround sound with the era 300’s

I have a Beam gen 2 and 2x SL one with a sub mini as a surround home theatre set up. Just purchased 2x era 300 for a complete surround experience. BUT, I can not seem to connect the era 300 correctly. Can someone please help? Moderator edit: changed all “arc” to “era”

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Airgetlam
11 months ago
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rnorrisContributor I
posted in Home theater
sonos arc

Anyone having issues with a Sonos arc skipping (sound skips for 1-2 seconds?, not having any internet issues with speed or other products. It happens across all streaming platforms. 

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11 months ago
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Terrylee5Contributor I
posted in Home theater
app system information

Why isn’t system showing Dolby or pcm?  Not showing any type of description 

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buzz
11 months ago
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waterwitchContributor I
posted in Home theater
Playbar and Sonos app not detecting signal from optical cable

Hi folks, I’ve been trying to troubleshoot this but have had no luck so any advice would be appreciated.I’ve recently bought a Playbar through an auction. I did the factory reset on it, and connected it to the Sonos app on my phone.When trying to set it up with my TV (model: Toshiba 55U6863DB) using the optical cable I hit a problem with the app, it gives the following message:No signal detected. Make sure the optical cable is securely plugged into your TV and your Playbar.I have tried the classic turn it off and on again with both the TV and the Playbar, I’ve tried reconnecting the cables, swapping cables, I’ve changed the audio settings on the TV, tried connecting it with an optical-to-AUX adapter plugged into the headphones jack on the TV, and none of it seems to work.I can stream music from the Spotify app directly to the Playbar with no issues and can confirm the Playbar works from that, and I can also connect my computer to the Playbar but get no audio from it.Does anyone have an

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9 months ago
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Liberty222Contributor I
asked in Home theater
Beam 2 Sudden drop in volume, quick return

Hello, we added a Beam 2 and a Sub Mini to our system this week. Have had the Amp about a year and love it. Last night when watching a movie on Prime there was a loud scene with folks yelling in a court room and suddenly the Beams volume dropped to around half what it was and then returned to where it was. Was 1-2 seconds so I didn’t have time to look at the App. I can’t find any settings or issues in the app. Do I need to exchange the Beam for a new one or anything I can do to be sure it is ok and not a bad unit?

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11 months ago
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Steve251Avid Contributor III
posted in Home theater
No sound Arc

Sometimes, not often, I turn on my TV and I have no sound from the ArcI check the volume and then change sources, turn off the TV, turn it back on again, press a few buttons on the Arc and eventually it clicks but on. I think what actually gets it working again is the Sonos Arc volumne button. But surely the Arc should continue at the same volumne as it was last used or a pre-defined volumne.Also if my TV remote control can adjust the volume why does it not work when I have this problem? TIA

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11 months ago
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uiniContributor I
posted in Home theater
Please recommend an optical selector

hello. I am using beam generation 1.I don't have a TV at the moment, so I'm connecting it to my xbox via optical output. As you know, Disney Plus doesn't support 4k on PC. I wanted to use the sonos beam through my computer's optical output for Game, so I bought an optical output selector, but it didn't work properly. I wondered if this was because I was using a sonos optical output adapter, but the retailer said it worked fine with their product. Can anyone recommend a optical  output selector that is compatible with the sonos optical output adapter?  Thanks in advance .

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106rallye
11 months ago
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Nickname
posted in Home theater
Sonos with TV and beamer

Hi All, I have a question for my future setup. currently I am having a surround set. Which is connected with Xbox, Apple TV, TV receiver etc. this than goes to HDMI out which I then split to my TV and Beamer. Depending on which one I want to watch I can watch all inputs and have the audio. how can you achieve this with a sonos setup removing the surround set? Maybe a hdmi arc switch? Looking forward to your input. 

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buzz
11 months ago
GSX8S-Kevin
GSX8S-KevinContributor I
asked in Home theater
Beam gen 2

I’ve connected to my Sky Glass today using earc. Dolby Atmos sounds better (tested using Top Gun Maverick). Two problems 1. I can’t get the remote to change the volume. If I pair the remove to the beam it will change volume but all to controls are gone.After getting Alexa to play Radio 2, I asked her to stop but then TV connection was lost until I unplug the Sky glass and turned it back on.

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Airgetlam
11 months ago
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Derby10101Contributor I
asked in Home theater
arc cutting out on sky stream with samsung tv

Hi.  I have an arc connected to a Samsung QE60b and sky stream puck connected to tv. I am having issues where the audio cuts out for 2-3 seconds every 15-20 mins. I have tried every different combination on audio settings on both TV and sky puck and retuned via trueplay but the issue is still there and gets worse on different settings. I’ve read a few similar posts but haven’t found any workaround.  anyone have similar issues and found a solution. 

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11 months ago
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PepebusContributor I
asked in Home theater
problemas de interferencia co netflix

Tengo problemas de sonido con Netflix, de vez en cuando salen pitidos como interferencias por tidos los altavoces, tengo que resetear. Moderator edit:Google Translate- I have sound problems with Netflix, from time to time there are beeps like interference from the speakers, I have to reset.

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Corry P
11 months ago
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