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Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

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  • 28,561 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5562 Topics
B
brantleyattawayContributor I
asked in Home theater
Era 300 surrounds distance from arc

How far is too far to place the era 300s from the arc? I want to wall mount them and not stand mount them. The only way to do this is to have them 20 feet from the arc. Is that too far?

3
Stanley_4
1 year ago
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Pcman1958Contributor I
asked in Home theater
pc library on sonos arc

trying to add music library friom pc to sonos arc wireless done it before but remobed it by mistakenow cant add it always cant connecti know it plays because if i use windows cast to sonos 1 album playsi use add new share\\keith1958\Musicuser namepasswordto logon windows i use pin or fingerprint scanner but pretty sure and pass is right.i have music on drive c and drive d 

2
P
1 year ago
BOL74
BOL74Avid Contributor I
asked in Home theater
Airplay and what happens….Possible problem?

Hi you Good People out there….Well,i got some questions to ask so i can get a better understanding of this. Anyway,here it goes:I have basicly tree rooms with Sonos-items. My livingroom down stairs,a livingroom upstairs and my bedroom.All these rooms got a Panasonic 10yo+ plastma-tv each. And with their 2022 Apple TV 4k( 3xPansonic tv&3xApple TV in total)Livingroom upstairs got the Cinema-setup with the Beam G2, ERA 100 and 2xSub G3….and a Arcana HDfury(the only one i got)Bedroom got ERA 100’s in stereo,and the livingroom downstairs got two pairs of Ikea BS speaker.Everything have been working ok. And i got the same issues as others when it comes to how to use the side-menu on Apple TV to dissble TV speakers,and hook off for either ERA or BS. Well you follow me so far right?Ok,the Ikea BS’es i have one pair under my tv(places where a future Ray/Beam/Ark would be located) and the other Ikea BS i bought the org stands and did a foot/base delite. And placed them in the corner like the

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buzz
1 year ago
B
Batigirl61Contributor I
asked in Home theater
ERA 100 & AMP not working for surround

I just bought the Amp, the sub and 2 Era 100.  All is working except the Era 100 for surround. I have tried everything and cannot get it to work. The crazy part is that I had bought the Arc over the weekend with the AMP as surround and that worked great except that the Quality of sound from the Arc was poor compared to the existing non-SONOS wall speakers. Anyways, long story short, I returned the Arc, and then used the AMP as my front speakers with my existing wall speakers, and then added the sub plus the Era 100 for surround (rear).  Surround will not work with the Era 100 in this configuration.  Not sure what else to try.  Any ideas before I choose to run back to the store and replace my whole set up with a trusted reliable brand like BOSE?

9
Corry P
1 year ago
M
MarkdmContributor I
asked in Home theater
playbase

Help!I can’t get my play base connected no matter what I do, app keeps saying cannot find play base but my other bits(speakers) do show up and are working.I have hardwired play base and even that isn’t picking up thanks

2
M
1 year ago
J
Jonnydrama32Avid Contributor I
asked in Home theater
Sonos volume Increases to max when I cast HBOMax

I use my phone to start HBO Max and then use the Chromecast built-into my Vizio TV to watch it there. When I do this, I can see the Arc’s light blinking, quickly increasing the volume to max for absolutely no reason. I have to immediately open the Sonos app and reduce the volume slider or my neighbors will hear it down the street. When I use Airplay instead of Cast (even though Cast also used the HBO Max app built into my tv), this issue doesn't occur.Why is this happening? I have an Arc with two bonded era 300s. 

7
106rallye
9 months ago
J
JimlukerContributor I
posted in Home theater
the main sound bar will not light up

Sound bar doesn't light up

1
Airgetlam
1 year ago
M
majinvegeta5297Contributor I
asked in Home theater
5.1 Setup

I have a Sonos Arc, Sub Play 1 x2 and Symfonisk lamp ×2, but am unable to turn it into a 5.1 in the app. It's either makes me pick the Play 1, or the lamps in a fresh set up. Are the Play 1 like the Symfonisk speakers where you can only have 2 as part of the 5.1 system? Tia

7
M
1 year ago
P
Polle-5Contributor I
posted in Home theater
Backspeaker falling out

When catching TV my surround speakers keep lacking. No problem when playing radio, Spotify and so on.  What to do?

3
Stanley_4
1 year ago
T
tamesiderContributor I
asked in Home theater
Era 300, with Arc & Sub

I have recently purchased 2 x Era300 and Cannot get Dolby Atmos sound. I tried them firstly as rear speakers to no avail. Then I tried to make them surround sound after first separating them. The system would not let me alter them to surround. Which I believe needs to be surround for Atmos to work.

7
T
1 year ago
H
HoldfastContributor I
asked in Home theater
Audio Levels

While watching movies and shows the music is too loud and the dialogue too low…

4
K
10 months ago
G
George2467Contributor I
asked in Home theater
dolby atmos

Hi, get atmos when using 4K disc but when on prime , app comes up with multichannel pcm 5.1 my setup is arc and two era 300s and LG Oled55c26ld

7
Ken_Griffiths
1 year ago
S
Skyman6Contributor I
asked in Home theater
Please help! Epson 5050ub/HDMI Matrix/Beam+surrounds

Hi. I feel like I’ve scoured the earth and read every article and forum posting there is on the planet. I really want to utilize my Sonos system because I love Sonos.- Projector: Epson 5050ub (no built-in ARC)- Sonos: Beam Gen 1, plus One SL surrounds (planning to buy a Sub later)- HDMI Matrix: Brand AV Access, has ARC and optical.- Apple TV 4K, XBOX XIssues:Can’t do TV Setup in the Sonos app Can play audio from Apple TV but only via Airplay. Can’t use Apple TV remote to control volume.  Can’t play audio from XBOX whatsoever. Have adjusted some settings, forced HDMI in XBOX settings.Questions:How can I make all this work? Is an HD Arcana Fury required just for sound and Sonos setup? Is a Beam Gen 1 even capable of this?Any help is much appreciated. Thank you. 

1
ratty
1 year ago
D
DerekCharlesAvid Contributor III
asked in Home theater
Arc TV Level Question

Does the TV Level in the Arc app under Surround Audio adjust both front and rear surrounds or just rears?  

3
Ken_Griffiths
1 year ago
D
DerekCharlesAvid Contributor III
posted in Home theater
Tried Arc vs Sony HT A9 And Have Questions

I have an Arc+300s+Gen3 Sub.  I felt it was lacking in the full spacial immersion effect up front, so I purchased the Sony system to give it a try.  The surround effect and virtual center channel were very good, but to my ears, its sound quality was just not there and didn’t have the full, rich quality of the Arc system.  I don’t have extensive audio knowledge and was hoping that someone could explain to me why that’s so?  What am I not hearing in the Sony system?

5
D
1 year ago
E
ErmagahdContributor I
posted in Home theater
PlayBar + S2 = Frustrating Mess

Recently moved.PlayBar was wired previously.Ok, things are wonky. The PlayBar is no longer associated with my account? What?Ok, let’s just do a factory reset and start fresh.Both phone and PlayBar connected to the same network (PlayBar wired).Can’t find it. Can’t find it. Can’t find it. Can’t find it. Can’t find it. Can’t find it. Ok, restart phone. Restart router. Unplug PB, replug.Found it! Great, let’s set up wifi!Cannot set up wifi while plugged in to Ethernet. Well, that’s pretty dumb, but Ok. Get to unplug step. It’s unplugged.Let’s connect to SONOS local network.Hold the play + - buttons until it blinks amber.IT NEVER EVER BLINKS AMBER.It will blink whitish blue, but never amber.Ok, let’s reset everything and start from fresh.Finally, after trying ten times it blinks amber and the app says:Let’s reconnect your mobile devices...SONOS. (PB is solid amber now)Great!Press Continue!Connecting to your Playbar…Your mobile device couldn’t connect to your PlayBar. Move closer and make su

6
G
11 months ago
R
ReezyContributor I
asked in Home theater
Cinema Set Up Suggestions

So I designed a small cinema in a house I'm working on which is going to have space for an Arc front facing, 4 in wall speakers- two on each side of the cinema room filling 100% of the room and a space for rear speakers, planning on going with Sonos 5’s as rear surrounds or the Era 300s. I’m confused as to how to set them all up. The number of Amps to be used here isn't a problem. Any suggestions? Much appreciated. thank you

5
AjTrek1
1 year ago
R
Rob23Contributor II
posted in Home theater
Arc, apple and sky Q audio issue

Help needed from the forum please! My set up - Arc, era 300 (x2) as surrounds and a mini sub connected via eARC to LG G£ tv.  When connected and watching TV content via apple 4K I have no sound on Netflix or Prime apps with 5.1 audio content (atmos works fine) when my sky Q box is switched on, resulting in silence….. If I switch sky Q box to standby - all works fine and apple 4K can switch between atmos and 5.1 sound!!! - anything in atmos works fine. Normal TV works fine, all LG apps work fine, SKY Q fine. I have spent weeks and hours trouble shooting and on to technical support from LG, apple and sonos.I was advised the TV to be faulty so I updated the brand new G2 to a G3 and have the exact same problem.This seems to be an input issue with LG tv’s, all is ok and everything works if sky Q in standby mode, if sky Q switched on and idle, I have no audio if the content on the apple tv is 5.1… HELP!!!Thanks

4
R
1 year ago
J
jason_a69Contributor II
asked in Home theater
Cut outs when playing Apple Dolby Atmos tracks

Hi there,I am trying to play spatial audio tracks (or Dolby Atmos) through the Sonos app with Apple Music (I am on a trial).My setupBeam Gen 2 connected via ethernet cable to my router. It is also connected to my TV with an HDMI ARC cable but the TV is currently off. 2 x Era 300 connected via 2.4G wirelessly to the same router the Beam is connected to.I can get music to play for 10 or so seconds (I am testing with Abbey Road), the track plays fine and then cuts out and reverts to a non Atmos version (the Atmos logo disappears).I wonder if it is a problem with Apple as I can play Atmos content through the TV on the Netflix app.Any ideas please?Many thanks,Jason 

3
J
1 year ago
L
launayjuliContributor I
asked in Home theater
sonos ray et platine

Bonjour Je possède une sonos ray et aimerait acheter la platine Sonos Sont ils compatibles ? Merci 

1
Ken_Griffiths
1 year ago
K
koalafoodContributor I
posted in Home theater
Wireless HDMI Setup for Arc + XGIMI Horizon Pro

Is it possible to use a standard wireless HDMI transmitter/receiver set-up on a XGIMI Horizon Pro projector and Sonos Arc soundbar? Currently, I just use an HDMI cable to connect the two (Horizon Pro has an HDMI ARC port for output) and recently learned about the existence of wireless hdmi devices like the below: https://www.amazon.com/jonuzod-Wireless-Transmitter-Streaming-Projector/dp/B0C43YL4DS/ref=sr_1_2_sspa?keywords=wireless+hdmi&qid=1692748544&sr=8-2-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&psc=1 From the descriptions, this allows for the transmission of video + audio which sounds like it’s the same functionality as my HDMI cable. However, looking at other sources, it seems like this may not be the case (not sure I understand why, but some ARC is mentioned) I am fine with some degradation in quality but want to know if this is technically feasible.

5
jgatie
1 year ago
D
djordan178Contributor I
asked in Home theater
Theatre vs music set up?

how should my speakers:sound bar, bass, 2 #3 be set up to get the best sound system for movies and does the same set up work for music?

2
N
1 year ago
ahr69
ahr69Contributor I
posted in Home theater
Bundle Arc & 2x Era 300 with Sub Gen 1

 Hi there group,Just bought 2 Era 300’s and the Arc. Adding my existing Sub Gen 1. Like to get the groups idea of placement of those Era’s. The Arc is going to be mounted on the mantel and the new 83” tv from Lg 72.7”x41.4” will be wall mounted 4-5” above the mantel (see Photo) on the wall. The sub is on the floor near that open door, next to the brown couch. the tv shown is the old 77” LG. Thanks in advance. 

7
ahr69
1 year ago
R
rap4thContributor I
asked in Home theater
Researching Home Theater using Sonos Arc, Sub & 300's - Use AV Receiver as hub

I am looking on purchasing a Sonos Arc, sub and 300’s for my surround sound solution soon.  I am going from your typical AV receiver to all the speakers via wires.  All my inputs go into my Onkyo AV receiver via HDMI and then one HDMI cable to the TV.I was wondering if I can just remove the speakers from the AV receiver and keep my inputs in place and essentially use my AV receiver as my HDMI hub.  This is mostly because my TV does not have enough HDMI inputs.  I would then use a HDMI Arc connection from my TV to the Sonos Arc soundbar and then of course connect the sub and 300’s via wireless.  Would this work?Devices:LG 60” TVOnkyo receiver (can’t remember the model atm)HD FireStick (primary source for TV - YouTube TV, Netflix, Disney+, etc)Playstation 4Playstation 5Xbox XThanks in advance for your thoughts and inputRob

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R
1 year ago
C
Chris_has_an_ARCContributor I
asked in Home theater
Arc setup: failing to register

New ARC owner here. Installed today (by the retailers installation service). It’s connected to the TV and that seems to be working. I have the Sonos app on my iPhone13 and have run through the setup (many times) and it fails to register. The app recognises the ARC, is connected (in “About My System”) and it is added to my “Family Room” but shows as “Not Registered”. I’ve reset the router, have both the ARC and the iPhone on the 2.4GHz side of the wifi. The ARC shows up as a connected device in the router admin. I’ve tried it with an ethernet cable. I’ve reset the app several times, done the factory reset on the ARC several times. Nothing I do seems to be able to get me past the register stage. My account on the Sonos website shows no registered products in my System.  It feels like there’s nothing working at the other end for the app to communicate with.  Any ideas?  Thanks.    Chris.

3
ratty
1 year ago
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