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Bibs0n
Contributor I
June 2, 2023
Answered

Era 300 inverted surrounds

Hi, I read around a month ago that inverting the era 300 was not fully supported in the software yet, was looking for some info on this topic, is it fully supported yet? If not when is it likely? and also can anyone explain what not fully supported actually means.

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    Corry P
    Corry PAnswer
    Sonos Staff
    November 6, 2024

    Hi @Bibs0n et al

    I am happy to confirm that TruePlay Tuning now supports the use of inverted Era 300s in a Home Theatre setup.

    I hope this helps.

    "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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    T800Model101
    Contributor II
    October 27, 2024

    It is now supported!   Make sure to update the app.  

      Corry P
      Corry PAnswer
      Sonos Staff
      November 6, 2024

      Hi @Bibs0n et al

      I am happy to confirm that TruePlay Tuning now supports the use of inverted Era 300s in a Home Theatre setup.

      I hope this helps.

      "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
        gentrylord
        Lyricist III
        November 6, 2024

        Hey there. Thanks for the update. 
         

        it does not work for me. I just turned my rears upside down and did trueplay again. Channels still not inverting. Am I missing something?

         

        sonos app version 80.11.51

        Speaker version 16.4.4

        nik9669a
        Senior Virtuoso
        November 6, 2024

        Hey there. Thanks for the update. 
         

        it does not work for me. I just turned my rears upside down and did trueplay again. Channels still not inverting. Am I missing something?

         

        sonos app version 80.11.51

        Speaker version 16.4.4

        “Channels still not inverting”? Not sure what you mean by this. 

        gentrylord
        Lyricist III
        November 6, 2024

        My initial “complaint” was that the era 300 can be mounted two ways but side speakers are not inverted/switched by software. Two ways: Controls facing up or 180 inverting the whole speaker so controls are facing down. 
        with this the two outer speakers change direction which is a problem with 7.x.x audio feed. 
        When the era is in regular orientation (controls facing up), the surround back channel is played from the inward facing (to the main listening position) speakers while the outer speaker (away from the center of the two eras) is playing the surround channel. When you the turn the eras upside down the inner and outer speaker has to switch as well. Otherwise (and that is the case) the surround back channel plays on the surround channel und vice versa. 
         

        Do you know what I mean?

        nik9669a
        Senior Virtuoso
        November 6, 2024

        Got it, thanks. Obvious, once you know 😜

        Corry P
        Corry P
        Sonos Staff
        November 7, 2024

        Hi @gentrylord 

        I’m sorry to hear that things are still not working for you - I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

        I hope this helps.

        "Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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