Contributor I

Answered

ERA 100's not giving audio or very very weak when TV is audio source.

7 replies
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I have a Beam and two ERA 100’s and sub-woofer in my system. For any audio source other than TV everything is great. But for TV the ERAs have either no sound of a very weak distorted sound

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SchlumpfAnswer

Virtuoso

BTW the TV input comes from an IPTV box

Is the box connected to your tv? You could check the audio settings of the box and your tv. Both have to be set to Dolby Digital 5.1 or bitstream.
If your TV doesn’t Support multichannel audio passthrough from hdmi sources, a hdmi audioextractor could help.

Ralf

106rallye

That would be correct behaviour for a stereo sound stream form your TV. Is that when this happens?

A

alanthgAuthor

Contributor I

yes just been watching a music documentary and when the talking was on this happened but when it cut to the music, in between the talking, the 100s worked fine

106rallye

That does sound like you’re expecting something surround sound isn’t. Dialogue should come from the soundbar, not from the surrounds like you seem to expect.

What does the app say you are getting as a sound format?

A

alanthgAuthor

Contributor I

Beginning to make sense. Thank you. It says Stereo PCM

A

alanthgAuthor

Contributor I

BTW the TV input comes from an IPTV box

SchlumpfAnswer

Virtuoso

BTW the TV input comes from an IPTV box

Is the box connected to your tv? You could check the audio settings of the box and your tv. Both have to be set to Dolby Digital 5.1 or bitstream.
If your TV doesn’t Support multichannel audio passthrough from hdmi sources, a hdmi audioextractor could help.

Ralf

A

alanthgAuthor

Contributor I

Yes it is and thanks. I will check. Very much appreciate your help. Alan.

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