Contributor I

Answered

Dolby Atmos not working hisense U8HAU

25 replies
6312 views
Translate All

Hi all,

I’ve just purchased a Hisense 65U8HAU TV which supports Dolby Atmos and Dolby Vision. I am pairing this with my Beam Gen 2.

When playing audio from the TV to the sound bar, my app says Dolby Digital Plus 5.1, rather than Dolby Atmos.

I have done some googling and all of the advice online refers me to the TV’s sound settings, which are completely different on the Australian model compared to the USA model. The sound settings I can adjust say that the audio enhancement is Dolby Atmos. The sound bar is connected through the ARC, and the TV is up to date.

When accessing Netflix and Disney+, it also says the maximum audio quality is 5.1.

Any advice would be appreciated.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

G

GuitarSuperstarAnswer

Lead Maestro

On the TV under the Advanced Settings under Sound, look for a Digital Audio Out setting and set it to Pass Through.

"Receive with simplicity everything that happens to you." - Rashi

Show previous replies

J

Julio Bro

Lyricist III

I did not update as it worked for 24 hours where I saw it stop working. It seems complete power restart Hisense / ARC / Shield resolved the issue.

I see atmos again on the sonas app.

my TV is 75 inch

version of hisense I have is N0801 as the end . Your version is N0724 . try updating to recent version

update / clean reboot and tell me if you have issue still ?

As I explained, the TV applied an update recently, that version difference could be related to country/regional, or some other spec.

Also, the only issue remaining is with Peacock, streams aren't in 4K, HDR, or Dolby audio. They're only in HD and stereo, if you can believe that.

Already reported to both parties, I'm sure this needs another update.

Translate

jgatie

As I explained, the TV applied an update recently, that version difference could be related to country/regional, or some other spec.

Also, the only issue remaining is with Peacock, streams aren't in 4K, HDR, or Dolby audio. They're only in HD and stereo, if you can believe that.

Already reported to both parties, I'm sure this needs another update.

Peacock doesn't do 5.1 or 4K on many devices.

Translate

J

Julio Bro

Lyricist III

As I explained, the TV applied an update recently, that version difference could be related to country/regional, or some other spec.

Also, the only issue remaining is with Peacock, streams aren't in 4K, HDR, or Dolby audio. They're only in HD and stereo, if you can believe that.

Already reported to both parties, I'm sure this needs another update.

Peacock doesn't do 5.1 or 4K on many devices.

Oh, but if the content is advertised as such on your unit, then it should.

And, you know, how is it that in the 21st century a stream service goes by 20th century standards!?

Translate

jgatie

Oh, but if the content is advertised as such on your unit, then it should.

And, you know, how is it that in the 21st century a stream service goes by 20th century standards!?

Don’t shoot the messenger, I’m just informing you of what I learned. Hulu was the same way, but they’ve improved. And YouTube still has 95% of it’s content which is marked as DD 5.1 or Atmos playing in stereo PCM.

Translate

J

Julio Bro

Lyricist III

Oh, but if the content is advertised as such on your unit, then it should.

And, you know, how is it that in the 21st century a stream service goes by 20th century standards!?

Don’t shoot the messenger, I’m just informing you of what I learned. Hulu was the same way, but they’ve improved. And YouTube still has 95% of it’s content which is marked as DD 5.1 or Atmos playing in stereo PCM.

Sorry, nah, not shooting anyone, but those situations make me a bit mad. Peacock is showing brand new content, like The Continental and Twisted Metal, and I refuse to see it at last century's standards...😣

Translate

Sign up

Login to the community