Controlling Sonos Ray with virgin media 360 remote

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I just bought a sonos ray. It is connected to my TV via optical connector. The only thing that is rather annoying is the fact that I cannot find a way to control the volume with my vigin media 360 remote. When I try to set it up I get to the audio setup option with Sonos as a provider listed there, I get two options to choose from but neither works. When entering the sonos model number “RAYG” it does not find it either. So now I am stuck.

Does anybody have a solution for my problem?

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controlavAnswer

Lead Maestro

You seem to be configuring it from the TV - don’t do that. Instead teach the Ray the signal your remote sends, via the Sonos app. (Assuming your remote sends IR of course).

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

controlavAnswer

Lead Maestro

You seem to be configuring it from the TV - don’t do that. Instead teach the Ray the signal your remote sends, via the Sonos app. (Assuming your remote sends IR of course).

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

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