connection Tv/ sonos

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My beam is no longer connected to my TV - it happend just out of now where. I restarted/connected everything again, I have a samsung tv - what do I need to do? Thanks for any help!!

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AirgetlamAnswer

Not really enough information to begin suggesting anything other than calling Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce

AirgetlamAnswer

Not really enough information to begin suggesting anything other than calling Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Bruce

AjTrek1

Check the sound menu in the Samsung settings to make sure HDMI is selected as the output.

Together Everyone Achieves More = T.E.A.M.

Schlumpf

Virtuoso

@Sagsa

Such issues often are related to hdmi cec connectivity. You could try to renew the connection by…

Turn off CEC option (for Samsung called AnyNet) on tv and turn off tv.
Unplug the hdmi cable between Beam and tv and turn on tv.
Turn on AnyNet option in tv settings. Turn off tv.
Connect hdmi cabe to Beam and tv. Turn on TV.
If that doesn’t work yet, please try to run „tv setup“ in Sonos app (room settings of Beam) again.

Ralf

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