Connecting old Sonos TV Sound Bar and Sonos Play Ones to a new Sonos Sub

Hi. You have to be on S2. The Bridge is redundant. 

You need to wire the Playbar to your router temporarily and use the mobile app not the desktop app.

Go into Settings,  System, Network then tap Wireless Setup. Follow the prompts. 

That should get your system back..

You’ve probably got a Gen 3 sub, which can only work on the S2 environment. You should check what of your older kit can/can’t run on S2 and decide from there what to do. But I’m pretty sure your Bridge is S1 only and that may be your problem. 
 

ok, John beat me to the reply. 

Hi John, Nik, thank you for your replies.

@John
My Playbar is on a bracket beneath my TV and at opposite widths of the room to the router.  We are talking about 10-12 feet apart from each other.  Does that mean I would need to get an ethernet cable that long?

Plus, by doing that, would that also get the 2 plus ones working at the same time as the sound bar and Sub?
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@Nik
Yes, this is a brand-new Sub so I am assuming it is the latest version.  Yes, I am pretty sure I have an S1 Bridge that was probably why I was prompted to update to the S2 app.

What do you mean when you say, the S1 Bridge may be my problem?  Does that mean I cannot link all these components together and that I may need to buy another bridge?  Or, as John says, the bridge just becomes redundant and is not needed anymore?

What would I need to do so that all these speakers work in unison with each other?

Thanks.  I appreciate your answers.

HB

You could run all devices on your wifi, but you’d have to tell them your wifi credentials first - because you where using a Bridge your system have no knowledge of that. The system can only be told the wifi credentials via a connection to your router whence the temporary cable connection.

You could also replace the Bridge by it’s S2 compliant successor, the Boost. See 

So, guys, if I understand you correctly,

Whatever happens, I need the new S2 app? 

If I connect an ethernet cable from my Sound Bar to the router and then put in my Wi-Fi password, I can then reset up everything in sync including the 2 no. Play Ones and the new Sub? 
(I don’t have to do this to the Play Ones and the Sub separately if I have used the Sound Bar with the cable?)

By doing this, will I lose all my settings to my original setup?

I briefly looked at your link and it did say that having a boost would save all my original settings and be able to link everything up including the new Sub.  Is that true?  What other advantages does the boost have or does it just take the place of the Bridge?

All I have done so far is download the S2 app on my phone and went through the next set of instructions.  When I open Sonos on my PC Now, I get the choices that I labelled in my original post to this thread. What one of those choices should I choose?

Any more advice on this will be most appreciated.  Thanks.

HB

Yes. A Gen 3 Sub (the newest) needs at least all devices in the same room to be on S2. And since you want to be able to group Sonos-rooms, all devices need to be on S2, which will mean the end for your Bridge.

Connecting to wifi does not mean you have to rest anything, so you keep all settings (see https://support.sonos.com/s/article/1061). The soundbar is the master of all Sonos devices in the same Sonos room, so it will communicate with the other devices (via a proprietary 5GHz connection). No need to cable those too, as long as you leave wifi turned on in the soundbar.

Replacing the Brigde for a Boost will also not lose you any settings - they are in the system itself and you do not change that.

Have you replace the S1 app on your PC with the S2 app too? please be wawre the PC does not allow any big set up changes - those shoudl all be doen by phone.

So, I don’t need a Boost?  So, what is the purpose of it and what advantages will it give me?  I do not really want to fork out another £80 if I don’t need to especially when I have just forked out £699 for a Sonos Sub.

When I used to open my Sonos controller on the PC, it used to show all my songs, playlists, folders etc.  Since I have upgraded to the S2 app on my phone and followed the instructions, now when I open the Sonos controller on my PC, I get the image shown below.  This is where I am at this point in time.  What one of those options shown should I choose going forward?

I must point out that since I have changed to the S2 app on the phone and followed the instructions, I do not have any sound coming out of the 2 Play Ones now.  However, the Sound Bar still works in conjunction with my TV.

To complicate the mix, in another room (my garage) I now have one Sonos Play One.  I have now added another Sonos One (the speaker with Alexa voice control built in).  How do I link these 2 together so that they both play out in stereo?

  Appreciate any replies on this.  Thank you.

HB

This help sheet explains the difference between a ‘wired’ and ‘wireless’ setup.  Up to now you have run a wired system, with the Bridge as the one wired device.

https://support.sonos.com/s/article/3235?language=en_US

You now have to use the S2 system because the latest Sub can only run on S2.  The Bridge is not compatible with S2 so has to go.  So you can either wire a different device, or switch to a wireless setup. 

I suggest you switch to running on your WiFi.  To do that, you need to temporarily wire an existing device so that you can enter your WiFi SSID and password.  The only suitable speaker (given that the Ones are set up as surrounds) is the Playbar.

Once you have got the Playbar working the whole system should be working.  

If you cannot wire the Playbar temporarily, you have the option of factory resetting all your speakers and setting up as a new system.  This would lose your Sonos playlists and favourites, you would need to add any streaming accounts again etc.

What would you like to do?  We can help you to do either.

@Heathsideboy Please follow @John B ’s advice, that is the easiest method to connect your speakers again.

Reading the message in your screenshot it does look like you still have the S1 app on your PC. Once the speakers are working again (all steps done via your phone) you need to remove the Sonos S1 app from your PC and install the S2 app.

@John B & 106rallye

in answer to John’s question, I would prefer to keep all my existing Sonos settings on the PC.

I still have the S1 app on my PC.  As per the screenshot, do I update to the S2 app on my PC first before doing anything else?

Do I then need to put an ethernet cable from the Playbar to the router? 

If so, I would need a 4 metre ethernet cable suitable for this.  Could you recommend the correct 4 metre ethernet cable to connect between the Sonos, Playbar and the router please?  A link for this item would be good thanks.

The only thing I am worried about is, if I go completely wireless, I may suffer dropouts with my existing wireless system.  To avoid this, would it be better to supplement the existing Bridge with a Boost component to take its place?

Can you tell me what would be the best solution in my case?

Could you give me step-by-step instructions on doing both scenarios in order of each instruction please?  That way, I can then choose between the two.

Where I am at the moment.  As per the screenshot, I have not updated my PC to the S2 app yet.

My Playbar still works in conjunction with my TV but my 2 Play Ones do not now.

Thanks

HB