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Contributor I
March 29, 2023
Answered

Connecting 2 ERA 300s to Arc as surrounds

Hi - I just received the Arc and new 300s yesterday.  I installed each of them separately into my sonos system in the same room.  However, in the app, when I try to “add surrounds” to my Arc, the 300s do not appear as an option and instead the only options are my AMPs (which are in different rooms).  Any advice? 

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Lead Maestro
March 29, 2023

Make sure they are not connected as a stereo pair. They need to be separated as a stereo pair before you can add them as surrounds.

"Receive with simplicity everything that happens to you." - Rashi

11 replies

Lyricist I
October 7, 2023

I paired 2 Era 300s with my Arc but watching Netflix no sound is coming from the era 300s. Although the now playing is showing Dolby Atmos. My TV is a Samsung S95B OLED 4K HD TV. The Arc is connected to the tvvia HDMI-earc