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Contributor I
March 29, 2023
Answered

Connecting 2 ERA 300s to Arc as surrounds

Hi - I just received the Arc and new 300s yesterday.  I installed each of them separately into my sonos system in the same room.  However, in the app, when I try to “add surrounds” to my Arc, the 300s do not appear as an option and instead the only options are my AMPs (which are in different rooms).  Any advice? 

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Lead Maestro
March 29, 2023

Make sure they are not connected as a stereo pair. They need to be separated as a stereo pair before you can add them as surrounds.

"Receive with simplicity everything that happens to you." - Rashi

11 replies

Lead Maestro
March 29, 2023

Make sure they are not connected as a stereo pair. They need to be separated as a stereo pair before you can add them as surrounds.

"Receive with simplicity everything that happens to you." - Rashi
jgatie
March 29, 2023

Did you pair the 300s?  If so, unpair them.  They must be 3 separate rooms to add as surrounds.  Don't worry about room names, they will all be in the Arc room when the process is finished.

Contributor I
March 29, 2023

Thank you so much!!! YES!! I had stupidly paired them before looking to add surrounds. After unpairing them, it worked perfectly!!!  Appreciate the quick help!  

jgatie
March 29, 2023

Not stupid.  Plenty have done it before.

Contributor I
March 29, 2023

By the way, the sound is amazing… I’ve been playing with it all morning (now that they’re properly paired!) and the action movies sound awesome.  Highly recommend! 

Trending Lyricist I
October 4, 2023

Hi all, 

If I buy a second era 300, can I pair them to play the same stream together but in different sonos rooms, therefore 2 separate rooms for a party? 

Thanks 🤔🙂

Airgetlam
October 4, 2023

Not sure I understand the question, as there are specific ‘meanings’ to words in the Sonos world.

You can set up the Era 300s as a stereo set of speakers in a separate ‘room’ in the Sonos software. Where you physically place them doesn’t matter. You can then ‘group’ that room with the ‘room’ that contains the Arc, and all will play in sync for music streamed in either room. The only place you’d get a delay is when you’re playing a TV source on the Arc, in which case any and all ‘grouped’ rooms would be subject to that 75ms minimum delay. 
 

Does that answer your question?

Bruce
Trending Lyricist I
October 5, 2023

Thanks Bruce, 

I don't have an arc, only a single Era 300 at the moment 

If I want to play the same content through 2 300's, not in stereo and with the speakers physically in 2 different rooms, can I do this? 

Hope that's clearer?

Baz

Mr. T
October 5, 2023

Thanks Bruce, 

I don't have an arc, only a single Era 300 at the moment 

If I want to play the same content through 2 300's, not in stereo and with the speakers physically in 2 different rooms, can I do this? 

Hope that's clearer?

Baz

Yes, you can do that. You just have to group the two Era 300s to play the same content on both.

Trending Lyricist I
October 5, 2023

Great, thanks Mr.T