Contributor I

Answered

Cant connect Sub gen 3 to Beam

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I bought a beam in 2020 and have just bought the sub gen3 and 2 x One SL speakers to get sound surround. I can’t connect the sun or speakers to the beam? Can anyone help please?

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Mr. TAnswer

Did you previously wire the Beam and disable Wi-Fi on it?

If so, go into the Beam’s settings and re-enable WiFi as it requires that to connect to the Sub/surrounds.

Otherwise, do you see the Sub and One SL speakers in the app?

Do not stereo pair the Ones, or add the Sub to them.

Mr. TAnswer

Did you previously wire the Beam and disable Wi-Fi on it?

If so, go into the Beam’s settings and re-enable WiFi as it requires that to connect to the Sub/surrounds.

Otherwise, do you see the Sub and One SL speakers in the app?

Do not stereo pair the Ones, or add the Sub to them.

Lyricist I

Can’t see sub or beam in app