Dear community,
I recently bought a Sonos Arc which works fine when connected to my TV. The problem is that I cannot finalize the app registration (android phone) due to failure on checking for updates step (Error code 1101). Scrolling through the forums, I found that it’s due to some weird network connectivity issue which I am currently not able to solve.
Things that I’ve tried:
- Plugging ethernet cable to the soundbar;
- Reboot router;
- Update via windows PC app;
Before reaching to the customer support, I wanted to check if anyone recently had this problem and if there are any other suggestions solve it.
Thank you!