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Contributor II
March 4, 2022
Answered

Buzzing noise from sub?

I have a playbar and a sonus sub gen 2. Been working like a dream for years. The other day I noticed that the sub seems to be making a slight buzzing noise. 
 

I have unplugged it and plugged it in from the mains and the disconnected the power lead. Any help or advice guys please?

 

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Lead Maestro
March 6, 2022

I’m not sure what you mean by “turn sub off from the app” because it is not possible to power down SUB using the SONOS controller.

He is disabling the Sub under Sub Audio setting.

@Aaftab.Mughal I would contact Sonos Support:

https://support.sonos.com/s/contact?language=en_US

"Receive with simplicity everything that happens to you." - Rashi

5 replies

Lead Maestro
March 4, 2022

Have you tried moving the Sub to a different location? Is it possible that anyone in your house could have put something in the Sub like a small toy?

"Receive with simplicity everything that happens to you." - Rashi
buzz
Grand Maestro
March 5, 2022

Does the buzz level track the Volume setting?

Contributor II
March 5, 2022

The buzzing noise is present when the sub is on. When I turn sub off from the app the buzzing turns off. I have moved it closer to playbar but not made a difference. 

buzz
Grand Maestro
March 5, 2022

I’m not sure what you mean by “turn sub off from the app” because it is not possible to power down SUB using the SONOS controller.

Does the level of the buzz change with the Volume control? What is the source of your audio?

Lead Maestro
March 6, 2022

I’m not sure what you mean by “turn sub off from the app” because it is not possible to power down SUB using the SONOS controller.

He is disabling the Sub under Sub Audio setting.

@Aaftab.Mughal I would contact Sonos Support:

https://support.sonos.com/s/contact?language=en_US

"Receive with simplicity everything that happens to you." - Rashi