Answered

Beam Set Up

D

Hi All,

 

I’ve just took delivery of my first beam and whilst set up was floor less through my iPad, getting it set up via my iPhone is a different story as it keeps stating my beam can not be found on the network despite both my iPad and iPhone being connected to the same home WiFi network. 

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Best answer by nik9669a 22 May 2021, 21:09

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3 replies

G
Userlevel 7

Have you rebooted your phone? Also try rebooting your router and unplugging the Beam from power for about a minute. You can also try resetting the Sonos app under App Preferences.

"Receive with simplicity everything that happens to you." - Rashi
D

I’ve managed to sort it. 
 

I had to turn the 5Ghz Wi-Fi off the BT router 

N
Userlevel 7
Badge +18

There is a current problem with BT Smart Hub 2 that you seem to be aware of?

 

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