I’ve just purchased a Beam Gen2. This is connected to my Sony TV to which I also have a Sky Q box and Nintendo Switch connected. Beam is connected via the Sonos supplied HDMI into Arc.
I have a couple of issues that hopefully someone can help with:
- When I use the sky remote the TV volume adjusts in jumps of 2. These are odd numbers, so 7,9,11 etc - particularly annoying as I normally use 10 or 12 for standard viewing. Any ideas how to achieve increments of 1 as I can without Beam connected.
- The sound drops out and then returns completely randomly. Never had this problem before.
- How do I find where to do the “calibrate speaker to your room function”? It appeared on my phone during setup and then disappeared when the Beam decided to update.
I actually purchased 2 Beams but based on this may be returning both! The other Beam is for use with a Pioneer TV. Really frustrating as my Play 5 (not connected to s TV) is fantastic. Any help will be great. Thanks.
Best answer by GuitarSuperstarView original