background noise

2 replies
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I have a background noise on my system, sounds like somebody connected to my ARC playing a game. Is there a way to check which devices are connected to my system?
The sound pops up when i watch tv, when i mute the tv the sound remains.

Appreciate your feedback.

Thanks, Rick

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Pools-3015Answer

Prodigy I

There was an update released today that may include a fix for noises coming from speakers. Give that a try, and if the issue persists, I would suggest calling Sonos support.

Pools-3015Answer

Prodigy I

There was an update released today that may include a fix for noises coming from speakers. Give that a try, and if the issue persists, I would suggest calling Sonos support.

R

RickMCLAuthor

Contributor I

Thanks will give it a try.

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