At my wits end! Taking any suggestions to get reliable Arc audio
Hello!
I’m back after another 6 months of daily struggle using my home theater setup in regards to audio.
I posted here and got some suggestions at the time, which I tried to no avail.
I’ve been in contact directly with Sonos and Samsung several times to no avail.
It doesn’t seem like this is something that should be so incredibly hard to sort out.
I fight with this setup daily to get audio to stream through it at all (much less reliably!).
The TV interface audio, the “DVD” style menu audio (in places like Apple TV movies section where I’ve purchased movies), all commercials (Hulu commercials, opening “ads” for other shows on Prime and TV+, etc.) always play audio.
However, when the actual movie audio stream starts (or restarts, etc.), 5 times out of 10 there is no sound. I have to exit and re-play the stream sometimes up to 10 times to get audio. Sometimes I have to power everything off and back on to get stream audio.
This happens even when I’m watching a show on Hulu with audio, the commercial kicks in (audio remains fine), but, when program resumes following commercial, no audio. Then I have to restart the stream and watch the commercial AGAIN to try to get the program audio to start again. It’s horrible.
Anyway, against all hope I’m coming back to see if there is anything else to try other than to 1) live with it or 2) replace the TV and/or the Arc with something more reliable. I can’t figure out if it’s the Arc or the TV at this point.