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Contributor I
December 27, 2024
Answered

Arc wall mount sold out

When will the arc wall mount be back in stock on the website? I have a free Arc wall mount code that i want to use. Please help i don't want my code to expire.

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Peter_254Answer
Prodigy II
December 27, 2024

Hmm, here in Europe it's not sold out..
Can't you order it and have it sent when it's back in stock?
Or get an email when it's back in stock, pretty sure the code doesn't just expire but otherwise contact Sonos and see what they say. If nothing else, you can probably get a new code if the old one expires and you haven't been able to order it.

17 replies

Peter_254Answer
Prodigy II
December 27, 2024

Hmm, here in Europe it's not sold out..
Can't you order it and have it sent when it's back in stock?
Or get an email when it's back in stock, pretty sure the code doesn't just expire but otherwise contact Sonos and see what they say. If nothing else, you can probably get a new code if the old one expires and you haven't been able to order it.

Lyricist I
January 27, 2025

I had the same issue. I got on live chat with a Sonos rep who escalated it to another department. Sonos emailed me later that same day and said the Arc wall mount is not in stock and they will not be getting more, they said I could order the Arc Ultra wall mount and it will work properly. I will post back when I get it in. I would suggest you try this route. 

Lyricist III
February 9, 2025

Will the free sonos wall mount work when buying the sonos Arc Ultra and did it fit??

106rallye
February 9, 2025

What free Sonos wall mount?

Lyricist III
February 9, 2025

when you bought the Sonos arc from Costco a free wall mount came with it.

Schlumpf
Virtuoso
February 9, 2025

Will the free sonos wall mount work when buying the sonos Arc Ultra and did it fit??

It fits in general and the Arc Ultra can be mounted with it. But it’s slightly different regarding to its dimensions so that Arc Ultra doesn’t cover the mount 100%. If you like to get the best design, I will recommend the original Arc Ultra mount. 

Ralf
Lyricist III
February 9, 2025

I must have worded this wrong. I have the Sonos arc and the mount is not available. Will the Sonos arc ultra mount work on the Sonos arc??

AjTrek1
February 9, 2025

​@sonojimstuff 

You can order the Arc Wall mount from this retailer.  Be sure to enter your zip code to order from the store closest to you. Limited quantities so act fast!

Together Everyone Achieves More = T.E.A.M.
Airgetlam
February 9, 2025

And it’s unlikely forum moderators who would be in this forum have access to data about restocking in the various warehouses. 

Bruce
106rallye
February 10, 2025

Since the Arc is EOL, it would not surprise me the Sonos wall mount will not be restocked. Other manufacturers like Flexson would maybe keep selling their support for longer.