Arc Ultra Tinny Sound

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My Arc Ultra had very tinny sound. Like an old AM radio. I had Geek Squad install my TV. They heard the ARC and said some of its speakers were not working and told me to return it.

The second ARC was marginally better. Frankly, my Beam soundbar has richer, deeper sound.

Sonos support barely spoke English and was useless. I have too many Sonos products to go back to Bose, but I am tempted to return the Arc and start over.

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Stanley_4Answer

Grand Maestro

If you return it try to get a replacement from a different batch, the first part of the serial number is the date code.

Stanley_4Answer

Grand Maestro

If you return it try to get a replacement from a different batch, the first part of the serial number is the date code.

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