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106rallye
106rallyeAnswer
October 21, 2024

On my PC @Airgetlam 's link does not work. I think this is the post he's referring to:

  

Hi @melvimbe 

So if I understand this correctly here is what is supported and not supported as far as sub configurations with the Arc Ultra.

 

Supported:

Gen 1

Gen 2

Gen 3

Gen 4 

Gen 3 + Gen 3

Gen 4 + Gen 3

Gen 4 + Gen 4

Not supported:

Gen 1 + Gen 1

Gen 2 + Gen 1

Gen 2 + Gen 2

Gen 3 + Gen 1 

Gen 3 + Gen 2

Gen 4 + Gen 1

Gen 4 + Gen 2

 

I’m rather uncertain about the underlined cases, but that’s the way I’m interpreting the conversation between @GuitarSuperstar and @Corry P.

Correct.

Though, my documentation has caveats for the Sub Gen1 and Sub Gen2 - having one of these connected may be a performance limiter in future system configurations (their radios differ from Gen3/4’s and use more of the host’s resources as a result). Any such limitations will be announced when they become a factor for a new product experience being introduced.

Note that Gen 1 + Gen 1, Gen 2 + Gen 1 and Gen 2 + Gen 2 have never been Dual Sub supported configurations, so are nothing new.

Sub Mini is supported, but not in Dual Sub configuration.

I hope this helps.

 

So dual  set up Gen 3 + Gen 2 Sub would not work with Arc Ultra.

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Aaron eVega
Lyricist I
October 30, 2024

I got my gen 4 sub along with arc ultra today, I was super excited to add them along with my era 300s and sub gen 1.

 

I was led to believe that any arc system could use two subs as long as at least one of them is gen 3 (so I figured gen 1 and 4 would work together fine). Alas this is not the case and it seems like the gen 1/2 subs are being phased out at least in combination with the arc ultra :(

    Tnguyen007
    Lyricist I
    December 13, 2024

    I just bought the arc ultra and had sub gen 2 and sub gen 3 with era 300s. Can confirm that I could not connect the second sub. Could connect each sub individually but not as dual pair :(. The bass response with  arc ultra and one sub is quite good if you turn sub audio up to plus 10 but obviously bad response not as even in the room ( can tell it’s coming from one sub). Better than just the OG arc and one sub. Deciding if worth it to buy another sub gen 4 or 3?

     

    Airgetlam
    Airgetlam
    December 13, 2024

    Did you add the Sub gen 3 first, since it is required for a potential dual Sub setup, and then add the Sub gen 2? 

    Have you called Sonos Support directly to discuss it?

    When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

    Bruce
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