Arc and Fire TV Cube

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I can't get my Fire TV Cube remote to control Sonos Arc volume...HDMI ARC input (one only) on TV is connected to Sonos Arc....Fire TV Cube is connected to HDMI 1 on the TV. Any ideas?

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RhonnyAnswer

Prodigy III

Did you run the remote control setup in the Arc settings?

i.e. Settings - [Room with Arc] - Remote Control Setup

G

GuitarSuperstar

Lead Maestro

What model TV do you have? Do you have CEC enabled in the TV and Fire TV Cube settings?

"Receive with simplicity everything that happens to you." - Rashi

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G RinoAuthor

Contributor I

It’s an Insignia Fire TV (built in)….BUT….I also have it connected to a FireTV Cube (ethernet hard wired for speed). Yes, CEC is enabled. There is only one HDMI ARC input on the tv, several regular HDMI inputs. The Sonos Arc is plugged into the HDMI ARC slot while the Fire TV Cube is plugged into HDMI 1

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