Arc

  • 29 November 2023
  • 4 replies
  • 47 views

Hi, i just bought Sonos Arm and i have a sound trouble. My Sub Gen 1 seam like not working at 100%. Also, I cannot conect my two Sonos SL. My Apps didn’t find them. Can you help me? Thanks


4 replies

Userlevel 7
Badge +18

Have you added the new Arc to your existing system? If you can’t see your other speakers you may have created a second one. 

Userlevel 7

If the two Sonos One SLs are in a stereo pair, remove the stereo pair in the app then try adding as surrounds again.

Nik9669a: yes my new arc added to existing system but it was hard so hard to add it, when i add it, i lost my sub too. I deleted it for created it again and that working. 

Userlevel 7
Badge +18

Sometimes, connecting speakers with an Ethernet cable helps during setup. You should then be ok disconnecting the cable once the speakers are set up. 

Reply