apple tv 4K says not available for ARC

23 replies
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I am trying to connect my Apple tv 4k latest generation to my VU TV already working with the sonos arc.

Using the ARC HDMI port on the TV to connect with the sonos arc soundbar and the normal hdmi port to connect apple tv with the VU TV.

Apple TV keeps saying haven’t received any response from the television.

Will the normal HDMI support this connection, or need a ARC port also for connecting apple TV to sonos soundbar.

Any response will be appreciated.

Thanks

Nikhil

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Corry PAnswer

Sonos Staff

Hi @Nikhil_m

Welcome to the Sonos Community!

I really don’t understand why your Apple TV is saying that it needs a HDMI-ARC connection - this literally makes no sense. Also, the TV should be in charge of where the audio is played, not the Apple TV. I recommend getting in touch with Apple support for assistance.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

Show previous replies

M

MarvelX

Lyricist III

Thanks for the info. I noticed that Sonos advised you to do a reboot of the Apple tv. Did you do a reset or a restart?

N

Nikhil_mAuthor

Trending Lyricist I

Yes I did a reboot/reset

M

MarvelX

Lyricist III

Ok, I will give it a go. The strange thing is that I have problems since last year and before that it just worked perfectly. Very strange and know I hope that it finally wil work as before.

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