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YuzuSunshine
Contributor I
Apr 29, 2023 11:09 PM UTC
Answered

airplay fails to connect to Beam gen 1

I bought a refurbished Sonos beam gen 1. I set it up but noticed that I can’t seem to airplay to the beam. It shows up in the AirPlay list but I get an error when I try to connect to it.

The beam is connected to the network via WiFi. Previously via ethernet and I had the same issue.

I’ve rebooted the beam, my router, modem, phone etc.

I’ve reset the beam a few times and no luck.

I’m on iOS 16.4.1 and the Beam is on 15.3.

in my network I also have a HomePod mini that I can AirPlay to successfully. I previously had a Sonos Ray that I could AirPlay too just fine too.

Anything else I should try this weekend before reaching out to support next week?

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Airgetlam
AirgetlamAnswer
Apr 30, 2023 11:43 AM UTC

Not that I can think of, other than running a diagnostic before you call in. 

Bruce
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Airgetlam
AirgetlamAnswer
Apr 30, 2023 11:43 AM UTC

Not that I can think of, other than running a diagnostic before you call in. 

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Bruce
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