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Contributor I
November 9, 2018

WARNING: Beam does not support Dolby Digital Plus, That is a BIG deal

Word of warning for anyone looking at the Beam to start a 5.1 surround sound system, it will NOT work ideally for any streaming box except the Apple TV. I would suggest really doing your research and/or staying away from the Beam if you want a home theater solution.

The Beam does not support Dolby Digital Plus (DD+) and only supports PCM (poor quality) or Dolby Digital. Why does that matter? DD+ is the current standard. Dolby (the only thing Sonos support) sounds good but is hardly used anymore by anything halfway modern. PCM is the audio equivilent to standard definition TV.

DD+ is the de facto standard for streaming boxes and services. Hulu, Netflix, HBO and I want to say Plex support this standard and only this standard. Those services do not use Dolby Digital. To get Dolby Digital, that means the stream must be downconverted (transcoded) on the fly by either your streaming device or your TV before reaching the Beam. If you do not convert, you are forced to use the poor quality PCM.

Now here's the rub. Few TVs downconvert. If you have one that does? Great! You should have few problems. Thing is though today, few streaming boxes do as well. In fact, the only one that does that I can tell is the Apple TV 4K. The nVidia Shield does not, nor does any modern Roku device. The 2016 Ruku Ultra does, but the 2017 and 2018 models do NOT. Looking at Roku forums, a software update from Roku may have removed that option thus meaning no Roku converts DD+ to D.

I can not believe Sonos is selling a device, geared for home theater, that does not support what is a very common standard. Every single streaming device support DD+ along with all the major players including Netflix and Hulu. It is THE standard, yet Sonos does not support it.

Keep this in mind as you're researching. I find it very disappointing, and will be returning my Sonos products.
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81 replies

106rallye
December 5, 2019

I’m not sure if the TV needs to do a “DD+ to DD conversion” or of it just needs to ask the player in question to deliver DD.

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Airgetlam
December 5, 2019

I think it’s the latter. I don’t think TVs do any transcoding at all, but pass the “request” received by HDMI-CEC from the Beam back to the source device, and it is up to the source to send the appropriate signal, even if it doesn't show up as a normal audio option in that device’s settings.

However, this is speculation on my part. There’s an internal logic that appeals to me, but I haven’t researched it. One of these days, I’ll look up the HDMI-CEC spec and see what it says about passing that data request back to a source. Or, if there’s a video engineer willing to confirm or debunk my theory, it would be nice to have an authoritative source.  

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Bruce
controlav
Lead Maestro
December 7, 2019

I don’t think CEC has anything to do with this, i think it is EDID that is used for the audio codec negotiation over HDMI. But I could be wrong.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Ken_Griffiths
December 7, 2019

I don’t fully understand why anyone needs the Beam to play a DD+ (Atmos compressed) audio source, as I believe that codec is for a minimum of a 5.1.2 speaker setup, where the .2 is for downward firing speakers (or can be upward firing to reflect down from a ceiling).

The Beam and surrounds do not support that type of setup in terms of their hardware (no upward/downward firing speakers)??

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Lyricist I
December 7, 2019

My 2016 Sony will not pass any DD+ from devices plugged into hdmi ports on TV.  The TV will only output 2 ch.

My 2019 Sony does, but on only 3 of 5 ports.

I think the OP’s issue is the TV.  We are asking it to be a receiver (or preamp) of sorts to handle all formats. 

I think most TV manufacturers believed a sound bar or receiver would be where you connect everything and only video goes to the TV.  If you plugged in something like a Roku to an hdmi port on the TV instead of a receiver, the TV didn’t need to pass anything because there are only 2 channel speakers on the TV itself.

I personally would have liked the Sonos to be the hub and not the TV, but I can see why they did this.

I also know to get wireless to work with uncompressed would be a huge issue due to the amount of data needing to go over wifi to different components at the same time.

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Lyricist I
December 27, 2019

I don’t fully understand why anyone needs the Beam to play a DD+ (Atmos compressed) audio source, as I believe that codec is for a minimum of a 5.1.2 speaker setup, where the .2 is for downward firing speakers (or can be upward firing to reflect down from a ceiling).

The Beam and surrounds do not support that type of setup in terms of their hardware (no upward/downward firing speakers)??

Your mistake is conflating DD+ for Atmos.  DD+ is a method for containing a number of surround formats starting from “standard” 5.1 and going up from there.  Nearly every surround sound amplifier has had it built in for the last five years.  It’s now the nearest thing to a universal surround format which is why the omission of it from the latest Sonos bar is so puzzling and frustrating.

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Contributor I
December 27, 2019

For another data point, I’m experiencing a problem where the surround sound works only partially.

I have the beam and two play ones as my surrounds on my 2019 TCL ROKU 6 Series (plugged in thru the ARC). Using the built in apps on my TV, the surround works on Disney+, Amazon Prime, and the Dolby Channel, as well as my local antenna. However, audio from Netflix, Hulu, HBO GO, ESPN, YouTube, Showtime, and more seem to be stuck in stereo and will ONLY play on the beam itself. Is this caused by the lack of support for DD+ and is there a way around this?

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controlav
Lead Maestro
December 27, 2019

 Is this caused by the lack of support for DD+ and is there a way around this?

This is a very common problem indeed, the forum is full of such reports. You shouldn’t really have hijacked this thread for it, but here we are.

Some TVs do not pass-thru DD 5.1 from external HDMI sources, but do for internal sources ie the built-in apps. You need to use an EDID emulator on each external input, to force the (dumb) TV to accept DD 5.1. Surprising that any 2019 model TV still has this problem, as the misunderstanding that the HDCP spec caused should be well in the past now.

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Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
Contributor I
January 20, 2020

... Nearly every surround sound amplifier has had it built in for the last five years.  It’s now the nearest thing to a universal surround format which is why the omission of it from the latest Sonos bar is so puzzling and frustrating.

more then 100% agree !!!

I am looking to buy a sonos beam because of so many good reviews, but will wait (or change brand) until DD+ and eARC will be available.

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Ken_Griffiths
January 20, 2020

... Nearly every surround sound amplifier has had it built in for the last five years.  It’s now the nearest thing to a universal surround format which is why the omission of it from the latest Sonos bar is so puzzling and frustrating.

more then 100% agree !!!

I am looking to buy a sonos beam because of so many good reviews, but will wait (or change brand) until DD+ and eARC will be available.

Ah the Beam Gen 2 perhaps??? ...(maybe one day..!!) ..but I would also want it to include ‘Atmos’ capability too for use with the current streaming services, like Netflix, alongside at least the DD+ compressed format… but that would then still not take care of Apple TV, which is supporting Dolby MAT (TrueHD uncompressed on/by the AV Receiver). 

Question is whether Sonos will want to upgrade the Beam Codecs as it stands at the moment and possibly damage some PlayBar sales by adding such additional codecs to the Beam? ...I personally can’t see that happening and think we’ll have to wait a while. Time will tell though, I guess.

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