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Contributor I
May 30, 2018
Answered

TV Remote Volume

i have a Playbar hooked up to my Samsung TV with Dish Network. Each day I have to go into to Sonos app, click Browse and then select TV for the volume to be able to play through the Playbar using the Dish remote. I never had to do this before. Although I did have the Playbar connected to a Bridge prior to the Bridge going out. in other words, the volume up and down will not work on the Dish remote until I have selected TV in the Sonos app. if I have people stay at our house that do not have the Sonos app, they will not be able to get sound from the Playbar while using the Dish remote to watch TV. Has anyone experienced this before?
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Keith N
Keith NAnswer
Sonos Staff
June 6, 2018
Hey there, lhajdik. Thanks for posting and welcome to the Community. It sounds like there may be a problem with the TV Autoplay feature. If you go into the Room Settings for the room with the Playbar, is this feature turned on? Thanks again!
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.

2 replies

Keith N
Keith NAnswer
Sonos Staff
June 6, 2018
Hey there, lhajdik. Thanks for posting and welcome to the Community. It sounds like there may be a problem with the TV Autoplay feature. If you go into the Room Settings for the room with the Playbar, is this feature turned on? Thanks again!
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
lhajdikAuthor
Contributor I
June 16, 2018
Thanks so much. This fixed the problem.