Skip to main content
Question

Tv message appears when changing volume

  • 18 November 2016
  • 4 replies
  • 12240 views

Forum|alt.badge.img+3
I have turned tv speakers off liked advised but when I change the volume I get a message saying " ur tv is set to external speakers , adjust the volume on the connected speakers directly " then disappears about 10 secs later , how can I get rid of this message ! I've a Samsung 60inch tv
Did you find what you were looking for?
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

Edward R
Forum|alt.badge.img+20
  • Retired Sonos Staff
  • 3552 replies
  • November 24, 2016
Hello, Rlspurs31. Welcome to the community. There's nothing that can be changed on our side, that is a feature of your television. Have you spoken to Samsung regarding this issue?

  • Lyricist I
  • 2 replies
  • November 26, 2016
I have a Samsung TV and this procedure eliminated the annoying popup for me. Simple but not intuitive. https://support.sonos.com/s/article/2072

  • Lyricist I
  • 2 replies
  • November 26, 2016
Sorry, posted the wrong link. This is the link to the instructions on how to eliminate the popup message on Samsung TV. https://support.sonos.com/s/article/2072

Forum|alt.badge.img+3
  • Author
  • Avid Contributor I
  • 34 replies
  • November 26, 2016
All sorted at last thanx to the guys on the phone at sonos , all u need is to input a code of a different tv , which sonos have codes to help u with ! No more messages on my screen

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings