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Contributor I
Jan 14, 2017 4:06 PM UTC
Question

Trueplay with Playbar?

I received an email from Sonos informing me that Trueplay was now available for Playbar if I had version 7 of the software which I do (I have 7.0.1 on all my iOS devices). When I went to check the apps Trueplay wasn't there for the Playbar. I checked online updates in the app and it says "up to date". Just wondering if there was another update coming or, was Trueplay pulled from availability?
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    13 replies

    Stuart_W
    World-Class Superstar
    Jan 14, 2017 5:38 PM UTC
    Well if your iOS device has updated to the latest version and it looks like it has AND all of your Sonos units have updated (check ALL of them in About my Sonos) then our should be able to Trueplay tune the Playbar. Go to Room settings in your iPhone or iPad and select "Room settings" the. Choose the room with the Playbar and the option should be there.
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    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    Contributor I
    Jan 14, 2017 9:15 PM UTC
    Well, I've triple checked all the settings, re and re'd the apps on all devices and re-booted everything. Still no option for Trueplay on the Playbar. Maybe have to wait for the next version of the software and firmware I guess.
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    Contributor I
    Jan 16, 2017 12:30 AM UTC
    This issue resolved itself. I ran out of time yesterday so I didn't have time to keep working on this. I figured I'd have another look tonight and it was there. Problem solved.
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