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Contributor I
January 14, 2017
Question

Trueplay with Playbar?

  • January 14, 2017
  • 13 replies
  • 897 views
I received an email from Sonos informing me that Trueplay was now available for Playbar if I had version 7 of the software which I do (I have 7.0.1 on all my iOS devices). When I went to check the apps Trueplay wasn't there for the Playbar. I checked online updates in the app and it says "up to date". Just wondering if there was another update coming or, was Trueplay pulled from availability?
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    13 replies

    Barry CE
    Retired Sonos Staff
    January 14, 2017
    Apple devices running iOS8 or higher are required to perform Trueplay tuning. This includes:

    iPhone 4s or later
    iPad Mini 1,2,3,4
    iPad Air 1 and 2
    iPad 2,3,4
    iPod touch (5th generation or later)

    The version you refer to is that of the Sonos firmware version.

    Here's the juicy details : https://sonos.custhelp.com/app/answers/detail/a_id/3406
    I work for Sonos but the views expressed here are provided at my own time and leisure.
    gavingks
    Enthusiast I
    January 14, 2017
    Yep works for me on iPhone on iOS 10. I was shocked how much better it made the whole system sound
    Contributor I
    January 14, 2017
    Yes. Running iOS 10.2 on all.
    chicks
    January 14, 2017
    I received an email from Sonos informing me that Trueplay was now available for Playbar if I had version 7 of the software which I do (I have 7.0.1 on all my iOS devices). When I went to check the apps Trueplay wasn't there for the Playbar. I checked online updates in the app and it says "up to date". Just wondering if there was another update coming or, was Trueplay pulled from availability?

    Version 7 of Sonos' software, not iOS. If you're on version 7 of iOS, you're way out of date.
    Contributor I
    January 14, 2017
    Version 10.2 of iOS and 7.0.1 firmware on Sonos. Am I missing something?
    gavingks
    Enthusiast I
    January 14, 2017
    gmgaudreau
    I think you just missed a typo in your original message
    (I have 7.0.1 on all my iOS devices).:$
    Stuart_W
    World-Class Superstar
    January 14, 2017
    Make sure all the Sonos players as well are up to date. Check in "About my Sonos"
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    Contributor I
    January 14, 2017
    I was referring to the latest firmware update. Apologies for not being clearer.
    Contributor I
    January 14, 2017
    Thanks Stuart_W, I did, it says "your Sonos system is up to date".
    Contributor I
    January 14, 2017
    I've had no problems using a very old I-pad to tune my play 1's, sub & play bar to true sound & the sound stage does give a superior effect. .