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gmgaudreau
Contributor I
Jan 14, 2017 4:06 PM UTC
Question

Trueplay with Playbar?

I received an email from Sonos informing me that Trueplay was now available for Playbar if I had version 7 of the software which I do (I have 7.0.1 on all my iOS devices). When I went to check the apps Trueplay wasn't there for the Playbar. I checked online updates in the app and it says "up to date". Just wondering if there was another update coming or, was Trueplay pulled from availability?
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    13 replies

    Barry CE
    Barry CE
    Retired Sonos Staff
    Jan 14, 2017 4:26 PM UTC
    Apple devices running iOS8 or higher are required to perform Trueplay tuning. This includes:

    iPhone 4s or later
    iPad Mini 1,2,3,4
    iPad Air 1 and 2
    iPad 2,3,4
    iPod touch (5th generation or later)

    The version you refer to is that of the Sonos firmware version.

    Here's the juicy details : https://sonos.custhelp.com/app/answers/detail/a_id/3406
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    I work for Sonos but the views expressed here are provided at my own time and leisure.
      gavingks
      gavingks
      Enthusiast I
      Jan 14, 2017 4:37 PM UTC
      Yep works for me on iPhone on iOS 10. I was shocked how much better it made the whole system sound
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      gmgaudreauAuthor
      Contributor I
      Jan 14, 2017 4:43 PM UTC
      Yes. Running iOS 10.2 on all.
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      chicks
      chicks
      Jan 14, 2017 4:44 PM UTC
      I received an email from Sonos informing me that Trueplay was now available for Playbar if I had version 7 of the software which I do (I have 7.0.1 on all my iOS devices). When I went to check the apps Trueplay wasn't there for the Playbar. I checked online updates in the app and it says "up to date". Just wondering if there was another update coming or, was Trueplay pulled from availability?

      Version 7 of Sonos' software, not iOS. If you're on version 7 of iOS, you're way out of date.
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        gmgaudreauAuthor
        Contributor I
        Jan 14, 2017 4:46 PM UTC
        Version 10.2 of iOS and 7.0.1 firmware on Sonos. Am I missing something?
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        gavingks
        gavingks
        Enthusiast I
        Jan 14, 2017 4:48 PM UTC
        gmgaudreau
        I think you just missed a typo in your original message
        (I have 7.0.1 on all my iOS devices).:$
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          Stuart_W
          Stuart_W
          World-Class Superstar
          Jan 14, 2017 4:51 PM UTC
          Make sure all the Sonos players as well are up to date. Check in "About my Sonos"
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          Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
            gmgaudreauAuthor
            Contributor I
            Jan 14, 2017 4:53 PM UTC
            I was referring to the latest firmware update. Apologies for not being clearer.
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              gmgaudreauAuthor
              Contributor I
              Jan 14, 2017 4:57 PM UTC
              Thanks Stuart_W, I did, it says "your Sonos system is up to date".
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              Lecker
              Contributor I
              Jan 14, 2017 5:06 PM UTC
              I've had no problems using a very old I-pad to tune my play 1's, sub & play bar to true sound & the sound stage does give a superior effect. .
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