Skip to main content
Avid Contributor I
October 22, 2022

TRUEPLAY ANDROID Legality

I am absolutely shocked after spending £1500 on SONOS home cinema speakers to find that unless you own an Apple Iphone or Ipad you cannot calibrate the system using their Trueplay. 
After reaching out to Sonos and being told “Borrow one from a friend” are you being serious?
How about you make your product calibrate without needing a £600 Apple Product?
Because I am an Android user, as well as all my friends, my system is technically restricted on its performance. 
I would love to know the legality of this. Restricting a products performance dependant on what 3rd party companies technology you own?
Maybe SONOS can send a rep to my house, so I can borrow their APPLE device to calibrate Trueplay, to make their product work as intended. 
Shocking business practice. 😤

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

58 replies

jgatie
October 22, 2022

Its not a conspiracy if its fact ….
You cannot get your Sonos home system 100% optimised unless you use an Apple device. FACT!

 

The conspiracy is your insinuation that "it's a racket" which has Sonos promoting Apple products over Android.  Because there's many thousands of users who lost the ability to play files directly from their iPhones who would have something to say about that.

Never mind the further implications that Sonos is somehow doing something illegal, which is just silly.  3rd party Airplay speakers require an iOS device, are they too "illegal"?

106rallye
October 22, 2022

That not a fact, it’s an opinion. Lot’s of users (one of them writing above) do consider their system 100% without Trueplay.

Sonos has solid technical reasons to restrict Trueplay to iOS devices and is very clear about this. You should not be schocked. Just borrow an iPhone, indeed.

Senior Virtuoso
October 22, 2022

The original press release https://www.sonos.com/en-gb/newsroom/sonos-introduces-trueplay-tuning-software-and-new-flagship-play-5-smart-speaker explains what Trueplay tries to achieve. Well placed speakers will minimise the need for Trueplay. It was and still is only available on IOS. If this is a problem for you, @Woody250, why did you buy Sonos rather than, say, Bose? 

Prominent Collaborator I
October 22, 2022

I used to borrow my sister's iPhone when she was around, until the Mrs bought an iPad! 

A limited range of Androids like the Pixel line, or even Sonos's own portable speakers could easily be included in the small number of devices Sonos could support for truplay calibration.

 

October 22, 2022

Very useful link, thank you.

But reading it leads me to expect more out of the tuning than what I get where play1 units are concerned - as a pair or as a single unit. The latter especially, since it is placed for convenience and not in the best place for it acoustically. With a Sub added to the mix, no such issues - the difference after tuning is stark, and for the better. To an extent that when I am fooling around with the Trueplay toggle with reggae playing loud, my wife will shout out from the next room when Trueplay is toggled off!

That also suggests that Sonos 5 units that do much more bass than the 1/One, may show up bigger improvements after the tuning.

I have no experience of Sonos HT components, but my experience suggests that Trueplay is essential if Sub is in the mix there. And also probably for the units with speaker drivers pointed in different directions. Which leads me to ask @John B : why have you not borrowed an iDevice to see if your great can become greater?!

Reading the blog will wind up the OP even more for not having access to the feature - or encourage him to look to make a new friend of someone that has an iDevice! If so, it may be worth doing True play twice if toggling the Trueplay ON/OFF after the first pass yields no noticeable difference. Just to make sure it has been done right.

And then remember to not move the units around in the room, because that “breaks” the tuning. Also, remember that toggling Trueplay ON/OFF subsequently can be done via Android at any time in the future.

October 22, 2022

The implication of this nonsense is that having developed Trueplay for iDevices, Sonos should have withheld the technology. Android users may not benefit so in the interest of fairness nobody should? 

This is a free market. We can all decide whether the features and qualities that a product offers us makes it the best home for our money. I bought Sonos before Trueplay was added (as a free feature) and I have continued to buy Sonos. Taking the product as a whole, it best meets my needs. If Trueplay for Android is critical for you that's fine.  Just don't buy Sonos.

jgatie
October 22, 2022

I have no experience of Sonos HT components, but my experience suggests that Trueplay is essential if Sub is in the mix there.

 

Good Lord. 🙄

October 22, 2022

And there he goes...again. 

The George Bernard Shaw advice on never to wrestle with a pig comes to mind.

jgatie
October 22, 2022

And there he goes...again. 

The George Bernard Shaw advice on never to wrestle with a pig comes to mind.

 

I can't help it you make a fool of yourself so often.  I only have to hit what you serve, and you aren't exactly serving aces, champ.

October 22, 2022

Is Sonos a better product with Trueplay than without it? Yes, I imagine so.

Is Sonos still a great product without Trueplay and well worth the money? In my judgement yes, but I respect the right of others to feel differently. 

Is it much harder to add Trueplay to Android than to IDevices? This seems to me highly likely given the range of models.

Should Sonos not offer Trueplay on IDevices because it cannot offer it on Android? Don't be ridiculous. Who does that benefit?