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Avid Contributor I
October 22, 2022

TRUEPLAY ANDROID Legality

I am absolutely shocked after spending £1500 on SONOS home cinema speakers to find that unless you own an Apple Iphone or Ipad you cannot calibrate the system using their Trueplay. 
After reaching out to Sonos and being told “Borrow one from a friend” are you being serious?
How about you make your product calibrate without needing a £600 Apple Product?
Because I am an Android user, as well as all my friends, my system is technically restricted on its performance. 
I would love to know the legality of this. Restricting a products performance dependant on what 3rd party companies technology you own?
Maybe SONOS can send a rep to my house, so I can borrow their APPLE device to calibrate Trueplay, to make their product work as intended. 
Shocking business practice. 😤

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58 replies

Senior Virtuoso
October 22, 2022

IMHO that’s almost as shocking as owning your system for well over a year before considering Trueplay. 

Woody250Author
Avid Contributor I
October 22, 2022

I have multi cinema set-ups and upgraded my Sonos system, and still cannot believe that they haven’t added Android Trueplay or a way to use the Mics built into the speakers to do their own Trueplay calibration. 

Ken_Griffiths
October 22, 2022

@Woody250,
Restricting a products performance?

In some cases the tuning process might make the sound less-preferred for some. It’s a subtle change in most cases and in some rooms I personally prefer the sound with Trueplay disabled.

The default sound profile for a Sonos ‘room’ is a damn fine ‘average’ to try to suit the majority and there are plenty of customisation tools in the Sonos App to cater for most environments and the way that many prefer to hear their chosen audio output.

Trueplay is just one additional ‘free’ tool that needs a decent calibrated mic to use it and that’s why iOS Apple iOS devices were selected, as many other manufacturers mobile products have mics that vary greatly, even within the same make/model. 

It’s of course entirely free all round for those of us who already have a compatible iOS device and I doubt many would want to pay-out €/£/$75.00+ for a Sonos mic that only gets used for less than a minute, once in a blue-moon. 

You just need to find a friend that has a iPhone and give them a seat, cuppa and a biscuit, whilst you spend a few minutes with their phone and tune your Sonos ‘rooms’ and then you’re done.

October 22, 2022

I am absolutely shocked at your post.  Please get a grip.  I am an Android user and haven’t Trueplayed my HT system.  It sounds great. It does what I want it to.

The reasons why it is much more difficult to add Trueplay to Android are set out in numerous threads so if you are interested you can Google it.

Legality?  Jeez….

 

October 22, 2022

There is some merit in the OP sentiment, seeing that Trueplay is now many years old, and Android users are not some outlying subset of Sonos users - or so I imagine.

A question: can one replicate what Trueplay does using what is provided in Sonos Eq adjustments, or does Trueplay do something beyond what any permutation/combination of the EQ adjustments can deliver? I ask this knowing that probably only Sonos can accurately answer this.

@Corry P ?

Smilja
October 22, 2022

 

A question: can one replicate what Trueplay does using what is provided in Sonos Eq adjustments, or does Trueplay do something beyond what any permutation/combination of the EQ adjustments can deliver? I ask this knowing that probably only Sonos can accurately answer this.

@Corry P ?

 

https://tech-blog.sonos.com/posts/trueplay-spectral-correction/

»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)
buzz
Grand Maestro
October 22, 2022

Woody250,

Rather than feeling cheated as an Android user, consider the free feature that has been added for iOS users. Unfortunately, it is not practical to add this as a free feature for Android users. Why is this not practical? It’s because there are a limited number of iOS models that SONOS tests extensively before releasing Trueplay for a given model. You may have noticed that Trueplay is not yet available for some of the latest iOS models because SONOS has not yet had the opportunity to test a significant number of samples.

It certainly would be possible to develop an accessory for Android users that could enable Trueplay. Would you be willing to purchase such accessory or be comfortable with the added cost of a SONOS unit that included such an accessory? Or, would you be willing to take your Android to a certified dealer and have it calibrated? Who should pay the cost of this service? Using ROAM or MOVE as the portable calibrated microphone might be an option -- but only if a customer owns one of these.

Woody250Author
Avid Contributor I
October 22, 2022

So the only way I can get optimal sound from my SONOS cinema set-up is by using Trueplay, which in turn can only be calibrated correctly if I own a 3rd party piece of technology, which SONOS doesnt supply, from one particular company. i.e Apple.
Can no one see the illogical nature of this?
What if people, like myself, disagree with Apples business practices?

Its like going to car dealer, buying a car, then being told that the car will only run at about 75% performance unless you own only a Samsung smartphone. Its absolutely absurd. 


There is no reason at all, after all this time, that Sonos couldn’t incorporate a calibration tool which uses the inbuilt microphone in the speakers.

Its a racket and the legalities of it would be very interesting. 

 

jgatie
October 22, 2022

Here's your hat:

 

 

Woody250Author
Avid Contributor I
October 22, 2022

Its not a conspiracy if its fact ….
You cannot get your Sonos home system 100% optimised unless you use an Apple device. FACT!